Clinical EMR Support Specialist

Family Care Network•Bellingham, WA

2d•Onsite

About The Position

The Electronic Medical Record (EMR) Clinical Assistant position is responsible for providing support for FCN’s EMR application. This position may have other duties as assigned and is responsible for adhering to FCN company policies and standards. Duties assigned are role specific and may involve all or some of the duties as listed below.

Requirements

Knowledge of a medical office practice.
Skill in establishing good employee relations including conflict resolution
Intermediate computer skills - use of computer applications for Health Information Systems, Excel, Word, EMR, and spreadsheets.
Ability to comprehend and communicate information accurately and clearly (verbally and in writing, in person and over the telephone) with patients, all levels of personnel, and other individuals and groups.
Ability to perform essential job duties.
Ability to accurately perform detailed work, (i.e. plan, multitask, organize and prioritize work).
Ability to work as part of a team that shares and leverages the strengths of its members
Ability to discern and maintain confidentiality
Medical office experience preferred

Responsibilities

Demonstrates a clear understanding or an ability to learn essential functions of the EMR application.
Demonstrates ability to support implementation of application changes to meet needs of users.
Able to obtain data, reports and information as needed from the EMR application.
Demonstrates strong knowledge base of computer technology and ability to communicate to employees.
Employee seeks assistance as needed and communicates questions in a timely manner and to appropriate staff. (Practice Managers, Supervisor, Super-User, Colleagues, Providers).
Desktop management coverage as needed
Support data review and entry

Benefits

Three Medical plan options
Two Dental plans, including orthodontia for children and adults
Employer-paid Vision coverage for employee and family
Expanded Employee Assistance Program (EAP) and mental health programs, including wellness and discounted gym memberships
Flexible Spending Account (FSA), Healthcare and Dependent Care
Health Savings Account (HSA) with an employer contribution of $1,500 (pro-rated based on enrollment eligibility)
Health Reimbursement Account (HRA), up to $1,500 ($3,000 for family coverage)
Employer-paid Life/AD&D insurance with optional supplemental additional coverage including a guaranteed issue amount with no health questionnaire
Voluntary Accident and Hospital insurance plans with annual wellness benefits
Paid Time Off (PTO), Paid Sick Leave (PSL), and Extended Illness Bank (EIB)
401(k) plan with employer match, both Traditional and Roth options available
401(k) Profit Sharing Plan
Free financial planning guidance to support your retirement goals
Eligibility for FCN applicable bonuses