Drives clinical performance improvement across the organization. Provides strategic direction and leadership for programs or projects focused on achieving the highest level of quality, safety and/or patient centeredness. Provides clinical leadership, direction, consultation, guidance and support for performance improvement strategies to improve treatment and care of patients with specific disease processes. Identifies areas for improvement, and leads and facilitates the development, deployment, and monitoring of clinical quality improvement projects, patient safety improvement initiatives, and organization improvements to achieve top decile clinical outcomes and accelerate the achievement of clinical quality and safety goals. Assigned to specific performance improvement teams, to provide clinical expertise, performance improvement consultation, analysis, gap assessment, group/team facilitation and development, and guidance for the dissemination of practices that result in improved clinical outcomes. Deliverables result in practical, significant and measurable improvements in quality, safety, service and efficiency across the organization. Consults and coaches process owners, value stream owners, leaders and sponsors as well as improvement team members. Contributes to the development of clinical metrics, dashboards, and scorecards used to measure clinical improvement. Contributes to the development of change management plans including stakeholder engagement, communications, training and implementation/adoption in alignment with the enterprise performance management system. Develops, implements, and evaluates a plan for deployment of the new care processes and protocols. Utilizes best practice methodologies for the dissemination and spread of improvement solutions and coordinates the standardization and spread of evidence-based practice improvements.
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Job Type
Full-time
Career Level
Mid Level