Clinical Educator / Remote

BrightSpring Health Services•Asheville, NC
•Remote

About The Position

The Clinical Educator serves as a clinical education and training expert supporting patient transitions to Amerita’s home and alternate-site infusion care models. The role provides education, training, and clinical guidance to patients, caregivers, referral sources, and internal teams to support safe therapy initiation, patient independence, and continuity of care. The educator partners with Strategic Account Executives, Clinical Sales Executives, pharmacy, and operations teams to improve clinical readiness, transition efficiency, and business initiatives. Success is measured through effective education delivery, improved therapy readiness, successful patient transitions, and stronger clinical and sales team performance. This full-time position is for someone who must live in the Asheville, North Carolina area and works Monday through Friday. It includes patient and caregiver education, transition coordination, training and sales enablement, cross-functional clinical support, and documentation and compliance responsibilities.

Requirements

  • Registered Nurse (RN) license required, with an active RN license in the state of practice and assigned state.
  • Minimum three years of clinical experience.
  • Valid driver’s license and auto insurance.
  • Must meet company driving standards.
  • Strong clinical expertise in infusion therapy and patient education.
  • Ability to explain complex clinical concepts clearly and actionably to patients and non-clinical audiences.
  • Strong presentation, facilitation, and teaching skills.
  • Strong collaboration and cross-functional communication abilities.
  • Organizational and time-management skills, including the ability to manage multiple priorities.
  • Proficiency in Microsoft Office Suite.
  • Must live in the Asheville, North Carolina area.

Nice To Haves

  • Bachelor of Science in Nursing (BSN).
  • Infusion therapy or specialty pharmacy experience.
  • Experience in adult education, clinical training, or healthcare education.
  • Previous experience supporting sales or business development initiatives.
  • Experience with CRM or clinical documentation platforms.

Responsibilities

  • Evaluate, educate, and train patients, caregivers, and facility staff on Amerita services, infusion therapies, and care delivery in home or alternate-site settings.
  • Provide in-person and virtual education to promote therapy understanding, safety, and patient independence.
  • Conduct patient assessments to support appropriate placement in home infusion or alternate-site care.
  • Deliver initial therapy education and support therapy initiation as needed.
  • Document patient education and clinical interactions accurately and promptly using company systems and technology.
  • Support the development and use of patient education materials and communication tools.
  • Coordinate transitions from hospital to home or alternate care settings with facility staff, providers, and internal teams.
  • Partner with Clinical Sales Executives to prepare patients for discharge and therapy initiation.
  • Gather and communicate pre-admission and insurance information to support service initiation.
  • Coordinate therapy education, supplies, and clinical readiness before discharge to facilitate continuity of care.
  • Support transition planning and patient readiness across the care continuum as a clinical resource.
  • Partner with Strategic Account Executives and Clinical Sales Executives on customer engagements, educational programs, and growth initiatives.
  • Deliver in-services, continuing education programs, and clinical training to internal staff and referral sources.
  • Support onboarding and ongoing competency development for field sales and clinical team members.
  • Identify clinical education opportunities that can improve referral confidence and transition success.
  • Collaborate with sales leadership to identify educational needs and develop programs supporting growth and patient transition volume.
  • Serve as a clinical liaison among pharmacy, sales, nursing, and operations teams to support consistent messaging and best practices.
  • Provide clinical consultation and subject-matter expertise to internal stakeholders.
  • Align educational support geographically with regional operational and sales needs.
  • Provide backup clinical support as needed to maintain continuity of patient education and service delivery.
  • Facilitate communication of clinical updates, therapy changes, and education initiatives across teams.
  • Maintain confidentiality of patient and proprietary information in accordance with HIPAA and company standards.
  • Ensure education and training activities comply with regulatory, accreditation, and organizational requirements.
  • Maintain accurate documentation of education, competency, and transition activities.
  • Support data collection and reporting related to patient education and therapy transition outcomes.
  • Provide professional, customer-focused collaboration with patients, referral partners, and internal teams.
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