Clinical Educator (LPN/RN Req'd) - Hybrid

Deerfield Management Companies • Durham, NC

8d • Hybrid

About The Position

Avance Care is seeking a Clinical Educator to join their expanding network. This role is responsible for developing, coordinating, and delivering clinical training programs for staff in an outpatient primary care setting. The goal is to ensure clinical team members have the necessary knowledge, skills, and competencies for high-quality, patient-centered care. Avance Care is a large network of independent primary care practices in North Carolina, focused on elevating healthcare standards and supporting patients' physical, mental, and emotional health.

Requirements

• An associate’s degree in nursing is required.
• Must have a North Carolina LPN, or RN license in good standing, required.
• 3+ years of experience and expertise in providing training in a variety of settings using different technology and approaches for multiple positions and roles.
• Proficient computer skills, including working knowledge of Microsoft Office Suite, e-mail systems, and web-based programs.

Nice To Haves

• A bachelor’s degree in nursing is highly preferred.
• Previous development of training programs and professional development programs, preferred.
• Strong desired with Epic software experience.
• Knowledge of outpatient clinical workflows, patient care standards, and regulatory requirements, helpful.
• Understanding of clinical workflows and healthcare operations.
• Knowledge and understanding of how for-profit medical practices operate, helpful.

Responsibilities

• Design, implement, and evaluate clinical training and education programs for clinical staff.
• Lead onboarding and orientation for new clinical hires, ensuring competency in clinical procedures, workflows, and organizational protocols.
• Provide ongoing education and skills validation for clinical staff, including competency assessments and refresher training.
• Develop and maintain training materials such as manuals, job aids, competency checklists, and e-learning content.
• Ensure staff adherence to clinical guidelines, regulatory requirements, and organizational policies.
• Collaborate with providers, clinical leadership, and operations teams to identify training needs and address performance gaps.
• Assist in quality improvement initiatives by reinforcing best practices and standardizing clinical workflows.
• Monitor and evaluate training effectiveness through audits, feedback, and performance metrics.
• Serve as a subject matter expert on clinical procedures, patient care standards, and workflow optimization.
• Support implementation of new initiatives, including clinical programs, process changes, and system updates.
• Process and resolve Support Tickets for Clinical workflow and user needs.
• Maintain content in the SharePoint Training Library.
• Participate in the ongoing professional development of clinical staff.

Benefits

• Equal employment opportunities (EEO) to all employees and applicants for employment without regard to religion, race, creed, color, sex, sexual orientation, gender identification, alienage or citizenship status, national origin, age, marital status, pregnancy, disability, veteran or military status, predisposing genetic characteristics or any other characteristic protected by applicable federal, state or local law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree