Clinical Education Specialist- Orthopedics

Johnson & Johnson Innovative Medicine•Palm Beach Gardens, FL
•$96,000 - $155,250•Remote

About The Position

The Clinical Education Specialist designs, prepares, and delivers hands-on training experiences for Professional Education within North America Global Education Solutions. The role supports R&D, Marketing, Education Grants, and Meetings and Conventions, and teaches external healthcare professionals the safe and effective use of Johnson & Johnson products in laboratory settings. The specialist serves as a subject matter expert in anatomy, medical terminology, clinical procedures, disease states, and Johnson & Johnson technologies, and works with Sales, Professional Education, R&D, and Marketing leaders to develop customized educational experiences. The role supports the DePuy Synthes operating business and requires effective management of priorities and timelines in a fast-paced environment. The specialist is responsible for ensuring compliance with applicable legal, regulatory, and healthcare compliance policies, including Advamed, Pharma, ACCME, AATB, and other relevant bodies. This includes conducting formal on-site assessments of field-based training sites to ensure compliance with Johnson & Johnson guidelines. The position leads education projects, uses customer insights and strategic planning to develop education modalities, and builds relationships with internal and external stakeholders, facilities, and third-party vendors. The position is based in the United States and may require overnight travel up to 70%, routine air travel, and access to a home office. Work includes office deskwork and laboratory activities, including extended periods standing and occasional handling of items weighing up to 45 pounds. The anticipated base pay range is $96,000 to $155,250. The posting also describes retirement and savings plans, long-term incentives, and time-off benefits. Following a planned separation of the Orthopaedics business, the position is anticipated to become an employee of DePuy Synthes, subject to completion of the transaction and related conditions.

Requirements

  • At least 6 years of experience in a business environment, preferably in the orthopedics healthcare industry or a clinical setting.
  • Successful completion of designated primary sales training.
  • Successful completion of Clinical Education training evaluations.
  • Strong collaboration and teamwork skills.
  • Big-picture thinking combined with attention to detail.
  • Strong organizational skills.
  • Strong presentation and public-speaking skills.
  • Extensive product and procedure knowledge and understanding of applications.
  • Ability to use and learn new technology and applications.
  • Project leadership experience.
  • Ability to travel overnight up to 70% and take routine air travel.
  • Ability to work in an office and laboratory setting, including standing in one place for up to 4 hours and working up to 8 hours without sitting.
  • Ability to occasionally carry, pull, or push up to 45 pounds.
  • Ability to provide access to a home office.

Nice To Haves

  • Operating-room or healthcare-professional-facing experience.
  • Education or training experience.
  • Orthopedics product, clinical, and disease-state knowledge.
  • Experience with complex scheduling and execution of projects or events.
  • Experience working with cadaveric tissue.
  • Prior experience in Sports Medicine or Joint Reconstruction medical devices.
  • Analytical reasoning, communication, confidence building, customer satisfaction, customer support, customer support operations, customer support platforms and trends, customer training, organizing, performance measurement, presentation design, problem management, problem solving, product knowledge, reporting and analysis, and training delivery methods.

Responsibilities

  • Know and follow policies and procedures related to work activities.
  • Complete required initial and periodic training, including designated primary sales training and Clinical Education training evaluations.
  • Follow company safety policies and healthcare compliance guidelines, including operating-room training and safety standards.
  • Develop and maintain extensive knowledge of the safe and effective use of Johnson & Johnson products, surgical procedures, disease states, and product applications.
  • Teach and translate clinical and product knowledge for different audiences; train, mentor, and coach associates in anatomy, medical terminology, surgical procedure steps, and product application.
  • Deliver product in-services using animate, inanimate, cadaveric, and other simulated models.
  • Advise the business as a subject matter expert on clinical education, learning models, hands-on education development and execution, and other clinical needs.
  • Manage priorities with speed, flexibility, and accountability to achieve goals.
  • Collaborate with Professional Education, R&D, Marketing, Meetings and Conventions, Sales, internal customers, and external customers to develop solutions that support education plans.
  • Build and maintain stakeholder partnerships and facilitate strategic relationships with facilities and third-party vendors.
  • Translate business requirements into clinical education strategies and plans.
  • Gather and communicate customer insights about unmet needs and future educational and product offerings.
  • Apply knowledge of market, industry, competitors, healthcare compliance, legal, and regulatory matters to shape clinical education offerings.
  • Lead clinical education projects using customer insights and strategic planning; develop measurable project plans with objectives, milestones, resource requirements, and deliverables.
  • Conduct formal on-site assessments of field-based sites to ensure programs comply with company guidelines.

Benefits

  • Company consolidated retirement plan (pension) and savings plan (401(k)), subject to plan terms.
  • Eligibility to participate in the long-term incentive program.
  • Vacation: 120 hours per calendar year, subject to policy and date of hire.
  • Sick time: 40 hours per calendar year, with different stated amounts for Colorado and Washington residents, subject to policy and date of hire.
  • Holiday pay, including floating holidays: 13 days per calendar year.
  • Work, Personal and Family Time: up to 40 hours per calendar year.
  • Parental leave: 480 hours within one year of the birth, adoption, or foster care of a child.
  • Bereavement leave: 240 hours for an immediate family member and 40 hours for an extended family member per calendar year.
  • Caregiver leave: 80 hours in a 52-week rolling period.
  • Volunteer leave: 32 hours per calendar year.
  • Military spouse time off: 80 hours per calendar year.
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