Clinical Education Specialist II

Globus Medical•San Diego, CA

About The Position

At Globus Medical, we move with a sense of urgency to deliver innovations that improve the quality of life of patients with musculoskeletal disorders. Our team is inspired by the needs of these patients, and the surgeons and healthcare providers who treat them. We embrace a culture of exceptional response by partnering with researchers and educators to transform clinical insights into tangible solutions. Our solutions improve the techniques and outcomes of surgery so patients can resume their lives as quickly as possible. Position Summary: The principal objective of the Clinical Education Specialist I is to train surgeon customers and the sales force on the Imaging, Navigation and Robotics product lines based on customer needs to improve patient outcomes. This includes both Spine applications. Core job responsibilities will also include conducting continuing clinical education and product training for the field-based support teams as well as corporate-based employees and assisting with customer activities in the field. This requires knowledge of the operating room and working within a team to support selling and training activities. At Globus Medical, we move with a sense of urgency to deliver innovations that improve the quality of life of patients with musculoskeletal disorders. Our team is inspired by the needs of these patients, and the surgeons and healthcare providers who treat them. We embrace a culture of exceptional response by partnering with researchers and educators to transform clinical insights into tangible solutions. Our solutions improve the techniques and outcomes of surgery so patients can resume their lives as quickly as possible.

Requirements

Bachelor’s Degree preferred
Minimum of 2 years’ clinical support or relevant experience in the healthcare industry, spine, cranial, and/or navigation and robotics experience is a plus
Possess a passion for training and education
Strong interpersonal and communication skills, including, but not limited to the ability to work with cross-functional teams
Attention to detail
Strong time management and organizational skills
Ability to learn complex technical and clinical information quickly
Comfortable in surgical or high-pressure environments
Ability to travel up to 60% of the time and works occasional Saturdays
Required to sit; climb or balance; and stoop, kneel, crouch or crawl
Required to regularly lift and/or move up to 10 pounds, and occasionally lift and/or move up to 25 pounds
Required to possess specific visons abilities, including: close vision, distance vision, color vision, peripheral vision, depth perception and capacity to adjust focus

Responsibilities

Deliver training for surgeons, OR staff, and Globus field sales and clinical teams both in-market and at Globus lab locations for the Excelsius Spine application
Conduct welcome calls with sales team to determine new surgeon customer’s goals, establish appropriate timelines, and facilitate understanding of the training process post-sale of the Excelsius platform at their account
Maintain product knowledge and contribute to training program improvements
Provides educational support for new surgeons, OR staff and administrators during INR system installations
Participates in the Train-the-Trainer process and act as a best-practice coach to Globus field team members
Conduct routine case observations in the field to foster continued clinical acumen
Monitor team email account to assist sales team with scheduling of surgeon training
Support Clinical Education Specialist III, Sr. Clinical Education Specialist, and Clinical Education Manager as needed.
Maintain training logs, compliance documents and usage reports
Answer surgeon’s questions
Adheres to the letter and spirit of the company Code of Conduct, the AdvaMed Code, MedTech Code, and all other company policies.
Ensures Compliance with applicable governmental laws, rules, and regulations, both in the United States and internationally, by completing introductory and annual training and maintaining knowledge of compliance as it applies to your role
Represents the company in a professional manner and upholds the highest standards of ethical business practices and socially responsible conduct in all interactions with other employees, customers, suppliers, and other third parties
Performs other duties as assigned
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.