Clinical Education Specialist

EssityBoston, MA
Remote

About The Position

Essity is looking for an experienced Clinical Education Specialist – Wound Care. The Clinical Resource Manager will be responsible for developing/delivering educational services and value-added resources to support both internal and external customers. This person will also assist in the comprehensive conversion and maintenance of key customer accounts. This will be a remote position responsible for covering the Northeast region. The ideal candidate should live in the aligned Essity Regional structure and ability to travel often.

Requirements

  • Minimum of 5 years' experience in wound management
  • Registered Nurse or comparable work experience
  • Bachelor’s degree or comparable work experience
  • Advanced Wound Management Certification
  • 75% travel expected
  • Overnight travel required
  • Excellent communication
  • Excellent organizational skills
  • Teaching experience
  • Basic computer skills

Responsibilities

  • Provide education and consultation in support of customer needs and sales goals
  • Manage key activities related to wound care product conversions in select facilities (e.g., clinical evaluation, education, and cost comparison).
  • Identify, design and implement appropriate consulting strategies as dictated by the needs of the marketplace and corporation to maximize efficiencies within key accounts.
  • Assess customer needs and develop tools and strategies to resolve issues.
  • Assist in the development and delivery of Clinical Education programs and product-related education to support key customers.
  • Serve as a key clinical and educational contact for customers using Advanced Wound Care products and implementing product conversions.
  • Follow-up with key accounts and customers to assess unmet education and clinical needs as it relates to successful product implementation.
  • Collaborate with critical functional areas within Advanced Wound Care
  • Provide clinical and professional expertise to internal and external customers. Interacts with senior personnel on significant technical matters, policies and plans that require coordination between organizations.
  • Provide customer feedback to corporate teams to improve new and existing products.
  • Collaborate with Marketing Managers by providing clinical perspective and expertise to assist in development and growth of assigned business areas.
  • Serve as an education and clinical resource for advanced wound products for the Field Sales team.
  • Develop and enhance clinical and market expertise
  • Maintain active involvement in key professional organizations.
  • Support professional organizations by actively presenting at regional and national meetings.
  • Collaborate with customer/KOLs present and publish clinical experiences with AWC products
  • Continue education through conferences and courses to improve clinical knowledge and enhance understanding of current healthcare environment.
  • Actively seek out and work with customers to identify materials which would support product sales and enhance competitive market intelligence.

Benefits

  • Competitive annual salary + annual incentive bonus + benefits
  • United Healthcare PPO / EyeMed Vision Insurance / Delta Dental Insurance
  • Wellness program provided through Rally
  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  • 401(k) with employer match and annual employer base contribution
  • Company paid Basic Life, AD&D, short-term and long-term disability insurance
  • Employee Assistance Program
  • PTO offering with Paid Holidays
  • Voluntary benefits to include: critical illness, hospital indemnity, and accident insurance
  • Employee discounts program
  • Scholarship program for children of Essity employees.
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