Clinical Document Intake Agent

Solventum • San Antonio, TX

2d • Hybrid

About The Position

Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers’ toughest challenges. As a CDI Specialist, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by conducting an in-depth review of clinical documentation (medical records, prescriptions, operative reports, history, and physicals) based on billing criteria. You will also communicate internally and externally to obtain missing clinical information required for placement and/or billing. This could include other Solventum employees, home health agencies, patients, hospitals/facilities, and physicians. You will be expected to meet production expectations based on department priorities, as well as sustaining critical service level agreements to ensure good continuity of the operation.

Requirements

• High school diploma/GED or higher (completed and verified before start) from an accredited institution
• Experience in a private, public, government or military environment
• Experience with Microsoft Office applications, including Word, Excel, and email
• At least 1 year of experience in a KCI-related operation
• Must be legally authorized to work in a country of employment without sponsorship for employment visa status (e.g., H1B status).

Nice To Haves

• WDT, WCC, or ACAT experience is a plus
• Previous experience with IB and OB calls.
• Knowledge of Wound Management principles, clinical documentation requirements, and medical terminology in general
• Knowledge of US Healthcare Billing rules and regulations
• Knowledge of the post-acute market, including Home Health Agencies, Skilled Nursing Facilities, and Wound Care Centers
• Bachelor’s degree or in-process studies in administration, engineering, or a healthcare-related field

Responsibilities

• Conducting an in-depth review of clinical documentation (medical records, prescriptions, operative reports, history, and physicals) based on billing criteria
• Communicating internally and externally to obtain missing clinical information required for placement and/or billing. This could include other Solventum employees, home health agencies, patients, hospitals/facilities, and physicians
• Meeting production expectations based on department priorities, as well as sustaining critical service level agreements to ensure good continuity of the operation
• Corporate policies, procedures and security standards are complied with while performing assigned duties.

Benefits

• Medical, Dental & Vision
• Health Savings Accounts
• Health Care & Dependent Care Flexible Spending Accounts
• Disability Benefits
• Life Insurance
• Voluntary Benefits
• Paid Absences
• Retirement Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED