Clinical Director

Refuge for Women•Denton, TX

About The Position

The Clinical Director provides clinical supervision of program staff within Refuge for Women’s three-phase residential recovery program. The role ensures that care is trauma-informed, evidence-based, and ethically sound while promoting participant safety, autonomy, healing, and long-term recovery. The Clinical Director supervises Program Directors and supports consistent implementation of the organization’s program model across programs. The position oversees resident intake, assessment, and discharge; supports crisis intervention and care-plan adjustments; and maintains program quality and compliance. The Clinical Director develops staff, coordinates care with internal and external partners, monitors outcomes and documentation, supports reporting and funding requirements, and provides direct clinical support, including leading classes and assisting with complex cases. The role may provide program services when a Program Director is absent and participates in rotating on-call availability for crisis support. Refuge for Women is a non-profit, faith-based organization serving women who have escaped human trafficking or sexual exploitation. Staff are required to be believers in Jesus Christ and must successfully pass a background check and drug test after receiving an offer of employment.

Requirements

Master’s degree in Social Work, Counseling, Psychology, or a related field.
5–7 years of clinical experience.
Strong knowledge of trauma-informed care and co-occurring disorders.
Demonstrated leadership and supervisory capacity.
Excellent communication, problem-solving, and boundary-setting skills.
Must be a believer in Jesus Christ.
Must successfully pass a background check and drug test upon receiving an offer of employment.

Nice To Haves

Experience in a residential or recovery setting is preferred.

Responsibilities

Ensure residents receive sound, evidence-based trauma, addiction, and grief therapy across all three program phases.
Oversee resident intake, assessment, and discharge across programs.
Maintain compliance with licensing, accreditation, and regulatory standards, when applicable.
Ensure consistent implementation of the Refuge for Women program model across programs.
Lead crisis intervention and adjust care plans in response to changing needs.
Supervise Program Directors.
Conduct regular performance reviews and provide staff development.
Plan and facilitate ongoing and as-needed staff training in ethics, boundaries, trauma response, and best practices.
Promote teamwork, accountability, and transparent communication, and support staff wellbeing and burnout-prevention strategies.
Collaborate with program staff to ensure holistic support systems.
Build partnerships with healthcare providers, agencies, and referral sources; represent the organization in multidisciplinary meetings and external relationships.
Communicate outcomes and needs to the leadership team.
Uphold resident dignity, privacy, and voice in decision-making.
Ensure accurate and timely documentation and records integrity.
Monitor program outcomes and evaluate service effectiveness in coordination with the VP of Programs.
Use data to improve participant experience and program quality in coordination with the VP of Programs.
Assist with grant and reporting requirements to support funding sustainability.
Ensure HIPAA compliance and protection of confidential information.
Lead classes across all programs.
Provide guidance on complex cases and critical incidents and model trauma-responsive therapeutic engagement.
Support family and community reintegration practices.
Provide program services when a Program Director is absent.
Participate in rotating on-call availability for crisis support.
Partner collaboratively with all departments and contribute to a culture of safety, faith, unity, accountability, and communication.
Uphold professional ethics and confidentiality and maintain documentation accuracy and quality compliance.