Clinical Director

Southwest Network•Phoenix, AZ

7d•Onsite

About The Position

Responsible for daily clinical oversight and management of all services at assigned site. Works in a team environment conducting day-to-day business and administrative functions, including tasks associated with utilization review, stakeholder liaison, and clinical oversight of service delivery, crisis intervention, assessments, counseling and service plans. Supervises clinical activities to ensure high quality services are provided to each member in accordance with policies and procedures, local, state and federal laws, regulations, and licensure standards. Works collaboratively with site leaders and other Southwest Network employees to ensure successful outcomes for adult members Assists in maintaining and developing effective and efficient clinical and non-clinical practices. Has oversight of clinical care and ensures proper documentation is complete for all services provide. Provides leadership, coaching and mentoring to staff. Works collaboratively with stakeholders and affiliated provider agencies to identify solutions to system barriers. Actively markets Southwest Network services in the community.

Requirements

Master’s degree in a field related or similar to behavioral health required.
Independent or associate level licensure in clinical social work, marriage and family therapy, and/or professional counseling required.
Training in Therapeutic Options- non-violent crisis intervention and passive behavioral intervention techniques required.
Minimum three (3) years behavioral health leadership experience.
Must maintain current CPR, First Aid, and Therapeutic Options certifications.
Must have and maintain a valid Arizona driver’s license.
Must be at least 21 years of age.
Thorough and working knowledge of psychiatric and co-occurring disorders is imperative.
Knowledge of the spectrum of mental illnesses, current ICD 10 descriptions, psychotropic medications and crisis intervention required.
Must have a detailed understanding of community resources, eligibility and entitlement funding sources.
Proficiency in the following is crucial: Treatment programs (ACT, supportive, connective), conflict resolution, crisis identification and intervention, relapse prevention, community linkages, supportive counseling, and Arnold v. Sarn requirements.
Must be able to function as a member of a clinical treatment team in a managed care environment.
Must be able to maintain excellent member and family relationships and provide excellent customer service.
Must display exemplary leadership skills.
Requires knowledge of and experience with administrative operations, processes and procedures involving leadership, supervision and employee professional development.
Must have the ability to interact and effectively communicate (in writing and/or orally) with a variety of members, family, guardians, professionals, and volunteers.
Must also have the ability to effectively communicate with and maintain productive and effective working relationships with organization staff and management in accomplishing goals and objectives.
Must be able to follow direction, use sound judgment, solve problems, manage time, identify priorities, and stay organized.
Must also be able to work independently and under pressure, as well as manage multiple tasks while meeting deadlines.
Must be competent in the use of electronic medical records software, as well as in the use of a computer, printer, copier, and telephone.
Must be highly proficient in the use of Microsoft Office software, including Outlook, Word and Excel.
Must be able to effectively use the internet and various web browsers.

Nice To Haves

Independent licensure is preferred.
Knowledge of community based behavioral health services preferred, as is a thorough knowledge of the Maricopa County behavioral health system.
Preferred typing skills of 25 to 40 WPM.

Responsibilities

Daily clinical oversight and management of all services at assigned site.
Conduct day-to-day business and administrative functions, including utilization review, stakeholder liaison, and clinical oversight of service delivery, crisis intervention, assessments, counseling and service plans.
Supervise clinical activities to ensure high quality services are provided.
Assist in maintaining and developing effective and efficient clinical and non-clinical practices.
Oversee clinical care and ensure proper documentation is complete for all services provided.
Provide leadership, coaching and mentoring to staff.
Collaborate with stakeholders and affiliated provider agencies to identify solutions to system barriers.
Actively market Southwest Network services in the community.