Clinical Director

Ivy Fertility•Los Angeles, CA

8d•Hybrid

About The Position

Reproductive Partners Medical Group/Fertility Centers of Orange County (RPMG/FCOC) is seeking an IVF experienced Director of Clinical Operations to provide oversight and guidance across all clinical operations, including OR, 3rd party services, and clinical management teams across four office locations. This senior leadership role reports directly to the CNO/COO and requires weekly site visits to all locations (Torrance, Long Beach, and Irvine), with Beverly Hills as the primary base.

Requirements

Active California RN license required
Bachelor of Science in Nursing (BSN) required
Minimum 5 years of experience in senior healthcare leadership with a track record of multi-site management
Minimum 3 years of experience in the infertility/IVF field
Minimum 5 years of supervisory experience
Valid BLS and ACLS certifications required
Must maintain continuing education credits required for license renewal
Flexibility to travel to all office locations
Strong interpersonal and communication skills
Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment
Proficiency in Word, spreadsheets, and email; ability to learn and navigate electronic medical software
Ability to maintain confidentiality of all patient, clinic, and work information

Nice To Haves

Master of Science in Nursing Administration (MSN) strongly preferred

Responsibilities

Work in close collaboration with physician leadership to develop the strategic direction and operational blueprint for Clinical, OR, and 3rd Party Services
Drive the design, development, and implementation of policies and procedures governing the delivery of patient care services
Maintain practice operations by initiating, coordinating, and enforcing operational policies, procedures, and HIPAA and safety standards
Create educational documentation and consents for clinics and upload to the patient EMR system
Assist with ongoing Quality Improvement and Risk Management initiatives
Lead efforts to improve clinical practices and processes to ensure smooth daily operations
Communicate regularly with Clinical, OR, and 3rd Party Service personnel to keep staff informed of clinical and operational changes
Develop a comprehensive staffing plan for all locations and departments that complies with budget while ensuring high-quality patient care
Recruit, interview, hire, and manage staff under the Director of Clinical Operations; assist managers with the same
Perform disciplinary actions and performance improvement plans as needed; assist managers with the same
Conduct annual evaluations on team members and assist managers as needed; ensure all managing team members have annual goals identified
Develop KPIs for each location and work closely with the management team to ensure monthly targets are being met
Monitor overtime and missed meals across locations and collaborate on solutions
Oversee the design and implementation of Clinical, OR, and 3rd Party Service orientation and training programs
Manage and participate in external audit and credentialing processes including QuadA, CLIA, OSHA, and FDA
Ensure compliance across all offices with all state and federal requirements
Maintain current knowledge of healthcare regulations and ensure all staff training, accreditations, and certifications remain up to date
Travel weekly to all RPMG/FCOC locations; assist with new locations and satellite centers as they are developed
Participate in and lead monthly meetings in collaboration with the COO/CNO
Other duties as assigned