CLINICAL DIRECTOR

Apis Services Inc•New Orleans, LA

6d•$0 - $80,000•Hybrid

About The Position

Resources for Human Development (RHD) is seeking a highly skilled and compassionate Clinical Director to join the New Orleans Mobile Crisis Intervention Unit (MCIU). This is a leadership opportunity for a fully licensed mental health professional passionate about crisis intervention, clinical excellence, and innovative community-based behavioral health services. The Clinical Director will provide clinical leadership, quality oversight, staff supervision, and program development for an innovative emergency behavioral health response program. The New Orleans Mobile Crisis Intervention Unit (MCIU) is a community-based crisis response program developed through a partnership between Resources for Human Development and the City of New Orleans. It functions as the fourth branch of the city's emergency response system, working with 911 dispatch to offer an alternative response to behavioral health crises. Licensed mental health professionals, peer specialists, and crisis workers respond directly to individuals in crisis, focusing on stabilization, support, assessment, and connection to services. MCIU operates 24/7, providing compassionate, recovery-oriented responses to reduce the need for emergency departments, law enforcement, and other emergency responders, ensuring individuals receive the right care at the right time.

Requirements

Master's Degree or higher in Social Work, Counseling, Psychology, or a related Human Services field
Fully Licensed LCSW or LPC required
Minimum of 3-5 years of clinical experience supporting individuals with specialized behavioral health needs
Minimum of 2 years of clinical supervision experience
Strong knowledge of the current DSM
Experience providing clinical leadership and oversight
Strong written, verbal, organizational, and problem-solving skills
Valid Driver's License
Current vehicle registration
Ability to travel throughout the community as needed
Ability to complete required background clearances
Ability to maintain confidentiality and follow HIPAA requirements

Nice To Haves

Fully licensed behavioral health professional
Passionate about crisis intervention and behavioral health services
Effective clinical leader and supervisor
Experienced in working with individuals with complex mental health needs
Skilled in staff coaching and professional development
Committed to trauma-informed and recovery-oriented care
Comfortable making clinical decisions in fast-paced environments
Knowledgeable about behavioral health regulations and standards
Collaborative and effective communicator
Dedicated to quality improvement and clinical excellence

Responsibilities

Provide clinical and operational supervision to clinical and direct service staff.
Supervise Clinicians, Clinical Coordinators, Clinical Managers, Supervisors, and frontline personnel.
Promote a culture of professionalism, quality care, employee engagement, and accountability.
Support staff development, coaching, mentoring, and performance improvement.
Develop and monitor program metrics that support quality services and staff performance.
Foster an environment that reflects RHD's mission and values.
Provide oversight of clinical programming and service delivery.
Monitor clinical quality and effectiveness of services.
Ensure services are delivered according to local, state, federal, and industry standards.
Support quality assurance initiatives and continuous quality improvement efforts.
Maintain high standards of clinical integrity and excellence.
Ensure documentation and services meet applicable clinical and regulatory requirements.
Identify emerging clinical trends and evidence-based practices.
Collaborate with leadership in making clinically informed program decisions.
Promote a therapeutic environment focused on recovery, safety, harm reduction, and risk reduction.
Support development and implementation of innovative clinical practices.
Strengthen crisis intervention services through ongoing evaluation and improvement.
Ensure services remain responsive to community needs and behavioral health trends.
Review and approve treatment plans and clinical authorizations.
Ensure clinical interventions are appropriate, effective, and individualized.
Provide consultation and guidance on complex clinical cases.
Support crisis intervention planning and service coordination.
Monitor clinical outcomes and recommend improvements when needed.
Promote trauma-informed and recovery-oriented service delivery.
Collaborate closely with the Program Director and leadership team.
Participate in strategic planning and program development.
Build strong working relationships with internal and external stakeholders.
Help strengthen partnerships with behavioral health providers and community organizations.
Represent the program professionally within the community and organization.
Perform additional duties as assigned.