Clinical Director

Family Pride of Northeast Ohio•Chardon, OH

2h•Hybrid

About The Position

Family Pride of Northeast Ohio is seeking an experienced and passionate behavioral health leader to serve as Clinical Director. This role provides organization-wide clinical leadership and strategic direction for mental health, substance use disorder (SUD), and prevention services. The Clinical Director will champion quality care, develop clinical leaders, drive innovation, strengthen programs, and ensure services meet evolving community needs. This is an opportunity to shape the future of behavioral health services within the organization and the communities it serves. The ideal candidate is a confident clinical leader who enjoys developing people, building programs, solving problems, using data for decision-making, and creating meaningful change.

Requirements

Master's degree or higher in social work, counseling, psychology, or a related behavioral health field from an accredited college or university.
Current independent clinical licensure in the State of Ohio with appropriate supervisory designation, such as LISW-S or LPCC-S, as applicable.
Minimum of 7 years of progressive clinical experience in behavioral health, including mental health and/or substance use disorder services.
Minimum of 3 years of experience providing clinical supervision and leading clinical teams, programs, or services.
Demonstrated experience in clinical program development, quality improvement, compliance, and/or organizational leadership.
Experience using data and performance measures to evaluate clinical quality, outcomes, productivity, and program effectiveness.
Strong knowledge of behavioral health regulations, accreditation standards, payer requirements, and evidence-based practices.
Demonstrated ability to build collaborative relationships with employees, leadership, community partners, and professional organizations.
Strong written and verbal communication, problem-solving, decision-making, organizational, and time-management skills.
Ability to prioritize competing responsibilities and lead effectively in a changing environment.
Reliable transportation and the ability to travel as required by the position.

Nice To Haves

Leads with purpose, understanding that effective leadership starts with relationships, trust, and accountability.
Enjoys mentoring supervisors and helping clinical professionals become strong leaders.
Can see the big picture while understanding how day-to-day clinical operations impact the organization.
Willing to challenge "the way we've always done it" and explore better ways to serve clients and support staff.
Understands that quality care and organizational success go hand in hand with measurable outcomes.
Knows that strong partnerships with staff, community organizations, healthcare providers, schools, government agencies, and other stakeholders make our work stronger.
Believes in making a meaningful difference in the lives of individuals, families, and communities.

Responsibilities

Provide organization-wide clinical leadership and strategic direction for mental health, SUD treatment, and prevention services.
Ensure clinical services align with Family Pride's mission, vision, strategic goals, and community needs.
Oversee the planning, development, implementation, and continuous improvement of clinical programs and services.
Identify opportunities to expand and strengthen clinical programming and partnerships.
Provide direction, coaching, support, and accountability to clinical supervisors and program leaders.
Develop strong clinical leaders who effectively support, develop, and hold their teams accountable.
Strengthen collaboration and communication among clinical teams across Family Pride's locations and service areas.
Create opportunities for shared learning, professional development, and the exchange of best practices.
Establish and oversee an agency-wide clinical training plan focused on evidence-based practices and quality care.
Establish and monitor clinical and program performance indicators, including quality, productivity, access, outcomes, documentation, and client engagement.
Use data and performance measures to identify trends, address concerns, and guide continuous improvement.
Oversee clinical documentation, quality assurance, and clinical risk management systems.
Promote a culture of accountability and continuous quality improvement.
Support the adoption of technology, clinical tools, systems, and innovative approaches that improve access, efficiency, documentation, quality, and client experience.
Stay informed about emerging behavioral health practices, trends, funding priorities, and system developments.
Identify innovative service models that respond to changing community needs.
Provide leadership for clinical compliance with CARF, OhioDBH, payer requirements, applicable laws and regulations, and professional standards.
Ensure clinical programs and services meet organizational and regulatory expectations.
Partner with leadership to identify and address compliance, quality, and risk-management needs.
Work closely with Senior Leadership to align clinical priorities with organizational strategy, financial sustainability, staffing, technology, and resource allocation.
Serve as the key clinical liaison to the Board of Directors and present clinical programming and strategic priorities at Board and Program Resources Committee meetings.
Build strong relationships across departments, locations, programs, and service areas.
Represent Family Pride professionally throughout the behavioral health and broader community.
Build meaningful relationships with behavioral health, healthcare, education, government, and community partners.
Participate in professional organizations, community initiatives, coalitions, conferences, and other opportunities that strengthen Family Pride's presence and impact.