Clinical Director - Medi-Cal

CHC•San Jose, CA

3d•Onsite

About The Position

The Clinical Director for Medi-Cal leads, oversees, and continuously improves CHC’s outpatient Medi-Cal clinical services in Santa Clara. The role is accountable for the effectiveness, timeliness, efficiency, safety, equity, and regulatory compliance of services, with a focus on high-quality, culturally responsive care for diverse populations and underserved children and families. The position carries full fiscal and clinical accountability for outpatient Medi-Cal services and programs and promotes community partnerships, evidence-based and biopsychosocial care, and interdisciplinary collaboration. The Clinical Director provides clinical leadership and consultation, supports program development, oversees daily operations and financial performance, manages Medi-Cal contracts and audits, and ensures compliance with applicable county, state, and federal requirements. The role supervises program managers and clinical staff and collaborates with organizational leaders, community providers, public agencies, and other partners. The position reports to the Vice President of Clinical Services. It is an exempt role that may require flexible scheduling and regular onsite presence.

Requirements

Current California licensure as a psychologist (PhD or PsyD), Licensed Clinical Social Worker (LCSW), or Licensed Marriage and Family Therapist (LMFT); must maintain active, unrestricted licensure in good standing throughout employment.
Completion of professional-level clinical training and at least five years of post-licensure clinical experience.
At least two years of progressively responsible administrative and managerial experience in Medi-Cal, another state Medicaid program, or a comparable publicly funded behavioral health system.
Significant experience providing services to children and families in interdisciplinary behavioral and developmental health settings.
Experience in clinical program development, operational planning, and change management, including collaborative leadership, team decision-making, and adaptability.
Experience managing program budgets and strong project management skills.
Experience collaborating with public agencies, health systems, and community partners.
Advanced knowledge of mental and behavioral health standards of care, including legal, ethical, regulatory, compliance, and risk-management requirements.
Strong knowledge of Medi-Cal, Medicaid, or comparable publicly funded behavioral health systems, including contracting, billing, clinic documentation, and service requirements.
Knowledge of standardized behavioral health outcome measures, such as CANS and PSC-35 or comparable tools, and experience applying clinical research principles and continuous quality improvement practices to evaluate outcomes and improve service quality.
Ability to mentor, coach, and develop program managers and clinical leaders.
Strong interpersonal, written, and verbal communication skills, including the ability to engage staff, organizational leadership, boards, and external stakeholders.

Nice To Haves

Experience supervising licensed clinicians.
Experience in community mental health programs serving historically marginalized, underserved, and culturally diverse populations.
Familiarity with academic clinical environments serving publicly funded populations and community-based nonprofit governance.

Responsibilities

Lead the planning, delivery, and improvement of outpatient Medi-Cal services in Santa Clara, focusing on underserved children and families.
Continuously improve clinical quality, service outcomes, and quality assurance processes in alignment with clinical standards, best practices, and regulatory requirements.
Provide clinical supervision and consultation to licensed and unlicensed clinical staff, including guidance on complex cases, treatment planning, and clinical decision-making.
Provide a limited number of direct clinical service hours as operationally appropriate.
Collaborate with the Vice President of Clinical Services and Clinical Services Leadership Team to develop clinical programs and community outreach initiatives aligned with CHC’s strategic priorities and evidence-based care.
Oversee daily clinical operations, staff productivity, staffing coordination, and workflows, including effective use of health information technology.
Manage program budgets and financial performance in collaboration with clinical, executive, and operations leaders.
Oversee Medi-Cal contracts and serve as CHC’s liaison to Santa Clara County behavioral health departments.
Partner with the Compliance Director to ensure regulatory compliance, manage clinical and legal risks, and oversee annual Medi-Cal audits.
Supervise program managers and clinical staff, including recruitment, hiring, professional development, performance evaluation, and management.
Build and maintain partnerships with community providers, neighboring jurisdictions, Stanford University, and other organizations to support coordinated services and collaborative programs.
Participate in CHC’s Program Leadership Team and collaborate with organizational leaders to implement strategic priorities, prepare staff for changing requirements, and support Board of Directors activities as requested.
Perform other related duties as assigned.