Clinical Director, Secure and Respite Programs

Cascadia Health•Mountain View, CA

13d•Hybrid

About The Position

The Director, Clinical Programs provides clinical oversight within assigned program area. This position includes integrated health model implementation, business development and growth, establishing and maintaining community partnerships, and operations, performance management, financial planning and budgets, program oversight, risk management, and quality improvement for assigned programs. The job incumbent must understand, appreciate, and respect the differences within our Cascadia community. As such, it is expected that this position promotes integrated care, our vision of trauma-informed and person-first approaches and helps create a work environment of acceptance. Cascadia's Secure Residential and Respite programs provide supportive residential services for adults experiencing significant mental health challenges. Secure Residential offers psychiatric treatment, personal care, skills training, and case management in a structured environment focused on safety, stabilization, and preparing residents for greater independence. Respite provides short-term, voluntary support in a safe, welcoming setting where individuals can stabilize, receive on-site assistance, and take a break from stressors impacting their mental health.

Requirements

Master’s Degree in a behavioral science field from an accredited college or university.
Must demonstrate the competencies as outlined in the Oregon Administrative Rule’s (OAR) to become credentialed as a Qualified Mental Health Professional (QMHP).
Minimum eight years of experience in community mental health or related field.
Understand the unique clinical needs of individuals served.
Understand the recovery model, motivational interviewing, illness management and recovery, evidence-based practices, and strength-based philosophies and strategies.
Understand and align with harm reduction philosophies and trauma-informed care.
Expert level written and verbal communication skills
Demonstrated proactive approaches to collaboration and problem-solving to meet deadlines
Operate computer hardware and software at a level needed to effectively perform job functions.
Highly resourceful team-player, with the ability to also be extremely effective independently.
Possess a valid driver’s license, one-year driving history, clean driving record, ability to pass Driver Motor Vehicle (DMV) check and complete the Cascadia online Defensive Driving course.
Ability to perform CPR, First Aid, and effectively use AED equipment.
CPR/ First Aid certifications are required and must remain current.
Contribute to a culture that promotes cooperation, respectful communication, and mutual trust.
Collaborate across interdisciplinary teams by working together and sharing ideas, skills, and knowledge to achieve common goals.
Foster environment that fuels creativity by combining differing perspectives and experiences to generate innovative solutions.
Maintain a respectful work environment where decisions are transparent and objective.
Hold yourself and Cascadia Health accountable for their actions while contributing to a positive organizational culture.
Understand and manage one’s own emotions while respecting varied emotional expressions and communication styles of others. This includes recognizing the varied ways emotions can influence thoughts and behaviors and adapting interactions to enhance interpersonal effectiveness and self-awareness.
Positively contributes to a work environment that values all individuals.
Evaluate social situations to determine what is expected or required to recognize the feelings and intentions of others.
Actively contribute to the safety and welfare of the Cascadia community through prevention, education, and awareness.
Participate in and promote a work environment that identifies and prevents workplace safety issues.
Provide a sense of direction and purpose that inspires individuals and teams to achieve positive impacts.
Empower and build a team where everyone thrives, is engaged, and is invested in the Cascadia community and culture.
Form positive and cooperative teams that stay together, work together, and achieve together.
Foster interactive, supportive, and high-functioning teams through open communication, recognition and appreciation, collaborative problem-solving, and continuous learning.

Responsibilities

Oversee and coordinate daily clinical operations, manage assigned budgets, and allocate resources effectively to meet organizational goals.
Identify and direct quality improvement activities routinely within programs, and across program lines as determined by clinical leadership.
Provide strategic direction and clinical guidance to staff, ensuring high-quality, evidence-based patient care.
Collaborate with other internal and external stakeholders to ensure integration of clinical services.
Ensure program meets the benchmarks outlined in contract, grant or funding stream(s) as well as in alignment with Cascadia’s strategic goals and objectives.
Assist in establishing clinically excellent treatment approaches and assessing client outcomes.
Develop procedures and systems in support of the program goals, objectives, and mission.
Assist and respond to requests for proposals, requests for new services and other growth opportunities, as well as develop and seek out opportunities to promote Cascadia’s services.
Attend key community meetings including provider meetings.
Provide support and training for program leadership and staff to fully operationalize the treatment model.
Apply Feedback Informed Treatment (FIT) practices as part of service delivery team and in alignment with Cascadia and program’s current level of FIT implementation.
Comply with laws, regulations, policies, and procedures under which the program and organization operates.
Assist in crisis situations as appropriate; follow protocols and procedures in coordination with the treatment team.
Respect and honor client rights and responsibilities and demonstrate professional boundaries and ethics.
Maintain accurate and up-to-date documentation that ensures compliance with all agency policies and procedures and local, state, and federal regulations, and billing requirements.
Understand safety regulations and evacuation procedures; participate in regular safety drills in compliance with program policies and procedures.
Complete assigned employee training in compliance with program and company requirements.
Provide guidance, support, and training to other staff in alignment with company mission and values.
Participate in all scheduled staff meetings, supervision sessions, and other departmental and company meetings.
Adhere to mandatory abuse reporting laws and HIPAA requirements.
In collaboration with program leadership, determine staffing requirements, recruit, hire, and train staff in a manner that supports Cascadia’s mission and maintains strategic growth.
Facilitate multidisciplinary staff meetings and training with program to discuss safety concerns, crisis management, complex client needs and risks and critical incidents.
Ensure completion of personal and team documentation as required by assigned programs.
Establish work plans and priorities for staff members, assess the progress of staff members.
Ensure completion of administrative tasks per organizational policies and procedures.
Provide consistent supervision and support for direct reports.
Promote and ensure completion of annual training requirements.
Demonstrate commitment to continuing professional development.
Take the initiative in thought leadership, innovation, and creativity.
Create, model, and maintain a work culture that supports Cascadia’s Values.
Attend and participate in all meetings assigned, including but not limited to staff and team meetings, consultations with staff, individual and group supervision.
Develop and maintain strong relationships with internal and external customers to promote quality and efficiency in Cascadia operations.
Perform other duties as assigned.

Benefits

Generous Paid Time Off Package - Full-time employees earn 6 weeks of PTO in their first year!
Medical and Dental Coverage (begins 1st of the month following hire date)
VSP Vision Discount Plan
403(b) Retirement Plan - Eligible after 60 days with immediate 100% vesting and a 1-to-1 company match up to 3% per pay period, plus the opportunity for an additional discretionary contribution (up to 5%) at the end of the fiscal year .
Flexible Spending Account (FSA) (Medical, dependent care, and transportation options)
Short-Term Disability, Long-Term Disability, and Life Insurance
Paid Bereavement and Jury Duty Leave
Length of Service Award
Voluntary Life Insurance
Supplemental Insurance
Student loan forgiveness options
Wellness Benefits: Employee Assistance Program (EAP)
Bike to Work Reimbursement
Discounted Fitness Memberships
Trauma Support Team