Clinical Court Coordinator

JEWISH FAMILY AND CHILDRENS SERVICE INC•Phoenix, AZ

4d•$50,000 - $52,000

About The Position

This role focuses on critical tasks related to documentation management, care coordination, outreach and support, data management, and legal support for individuals within the system of care. The Clinical Court Coordinator is responsible for comprehensive record keeping, timely filings, following up on appointments, creating care plans, engaging with members, providing training, updating tracking metrics, collaborating with IT and Quality Management, facilitating legal document review and notarization, and supporting petition preparation. The position also involves ongoing professional development, regular meetings with clinical staff and managers, and weekly supervision with the SMI Clinical Director. Collaboration with various external stakeholders is a key aspect of this role.

Requirements

Bachelor's Degree from an accredited college or university with a major in a mental health related field such as social work, counseling or psychology. A combination of pertinent experience and education may be considered.
3+ years’ experience as a direct service provider in a Behavioral Health setting.
Ability to exercise discretion and independent judgment with respect to matters of significance.
Must be able to perform the essential functions of the job including prolonged sitting and in certain positions driving, lifting 20lbs, walking, standing and executing dexterity with a keyboard or smart pad.
Ability to maintain DPS fingerprint clearance.

Nice To Haves

Supervision experience preferred
Experience working with the Adult system of care preferred
Experience working with teams of case management staff

Responsibilities

Comprehensive Record Keeping: Letters of Intent (LOIs), 45-day reviews, amendments, closures, and transfers.
Timely Filings: All relevant documents are filed with the appropriate commissioners promptly. Includes tracking deadlines and setting reminders to avoid any lapses in compliance.
Appointment Follow Up: Follow up on 30-day appointments with Behavioral Health Medical Providers (BHMP) and Case Managers (CM).
Collaborative Care Planning: Create comprehensive care plans for COT members, addressing their unique needs while facilitating a multi-disciplinary approach to treatment.
Engagement with COT Members: Conduct outreach efforts to connect with COT members, ensuring they are aware of and can access available resources and support services.
Training and Development: Ongoing training and support for Case Managers (CMs), Clinical Coordinators (CCs), and GMHSU Clinical Managers to enhance their confidence and skills in managing COE and COT cases. This may include workshops, one-on-one coaching sessions, and developing training materials.
Daily Updates: Collect, collate, and update tracking metrics essential to documentation for COT members by use of a comprehensive spreadsheet.
Collaboration with IT and Quality Management: Collaborate with Quality Management (QM) and IT teams to ensure that all documents are accurately uploaded and updated in NextGen and the designated P drive. Develops protocols for document management and ensures that all staff are trained in these processes.
Document Review and Notarization: Facilitate the review and notarization of legal documents, including DCS subpoenas for members.
Petition Support: Support CCs in preparing petitions, including emergent petitions and Psychiatric Advance Directives (PAD).
Ongoing Professional Development: Participate in COT trainings and other relevant coordination meetings in order to maximize effective contributions to the JFCS teams.
Regular Meetings with SMI CCs, and Clinical Managers: Meet with CCs once a month, or as needed, to review case progress, discuss challenges, and brainstorm solutions. Collaborate with CD to consistently implement policies and procedures across the Clinical Coordinator environment. Assist teams in daily duties if a CC is out on PTO. Track and follow up with transfers/referrals from Mercy Care and other Health Plans.
Weekly Supervision Sessions: Weekly supervision with the SMI Clinical Director to discuss case progress, share insights, and strategize on improving care delivery for COT members.
Cross-Departmental Collaboration: Actively collaborate with other stakeholders, including lawyers, public advocates, jails, county offices, public defenders, hospitals, guardians, and court coordinators.