Clinical Counselor II

Care Resource Community Health Centers, Inc.•Fort Lauderdale, FL

About The Position

The Clinical Counselor II provides mental health and substance abuse counseling, assessment, treatment planning, crisis intervention, and related client services. The role maintains an active caseload averaging at least 22 billable face-to-face hours per week over the year, recruits clients into services, and follows agency procedures and standards of care. The counselor completes required documentation and maintains accurate, current client records; coordinates with case managers, the psychosocial team, courts, and outside providers; and supports students, volunteers, and Registered Interns as assigned. The position also contributes to quality assurance, staff training, and agency community activities. It follows safety procedures, including suicide-risk screening, medication documentation, infection-control practices, and assigned emergency and continuity-of-operations responsibilities. Other duties may be assigned.

Requirements

  • Ability to provide mental health and substance abuse counseling and related psychosocial services.
  • Ability to recruit and maintain an active client caseload and meet stated productivity expectations.
  • Ability to conduct client screening, in-depth assessments, diagnosis, treatment planning, and treatment reviews.
  • Ability to provide crisis intervention and counseling interventions, including cognitive behavioral therapy and group counseling.
  • Ability to maintain complete, timely, accurate, legible, and clear client documentation.
  • Ability to follow agency procedures, applicable laws, and standards of care.
  • Ability to coordinate client care with case managers, the psychosocial team, courts, police, family members, and outside service providers as applicable.
  • Ability to use required client-information software.
  • Ability to follow safety, medication-documentation, suicide-screening, emergency-response, and continuity-of-operations procedures.

Responsibilities

  • Recruit and maintain a caseload averaging at least 22 billable face-to-face hours per week throughout the year.
  • Develop client recruitment strategies with the supervisor, contact referrals, and document recruitment results.
  • Screen clients for mental health and substance abuse disorders and determine suitability for available interventions.
  • Obtain informed consent using agency forms and orient clients to the treatment program in accordance with applicable laws and agency procedures.
  • Conduct in-depth assessments to determine diagnoses and courses of treatment, and complete assessment requirements for specified interventions and groups.
  • Provide psychosocial and substance abuse treatment, including diagnosis, crisis intervention, treatment planning, and treatment reviews for individuals and groups.
  • Follow agency procedures and protocols and maintain standards of care in counseling services.
  • Maintain an active caseload as assigned and meet associated productivity expectations.
  • Complete timely, accurate, legible, and clear documentation, including treatment plans, progress notes, monthly progress reviews, and other required client records.
  • Conduct counseling interventions, including cognitive behavioral therapy, group counseling and support, Healthy Relationships, CLEAR, and other appropriate interventions.
  • Identify needs for specialized services inside or outside the agency, coordinate referrals or services in accordance with treatment plans, and communicate actions to the psychosocial team as applicable.
  • Assess clients in crisis for the appropriateness of Baker Act proceedings; complete applicable documentation and coordinate with police, family, and staff when placement is necessary.
  • Provide daily documentation of work performed and submit a weekly productivity report to the supervisor.
  • Provide clinical consultation to assigned students, volunteers, and Registered Interns.
  • Coordinate with client case managers to arrange support services as needed.
  • Facilitate drug urinalysis for court-mandated clients according to agency procedures.
  • Coordinate court-referred programs by preparing required reports and progress notes.
  • Enter client information using required software.
  • Inform clients about bill coverage, services, and procedures as required.
  • Conduct monthly quality assurance reviews and achieve a minimum score of 95%.
  • Participate in agency-required staff training.
  • Participate in agency development activities, including AIDSWALK Miami and White Party, as required.
  • Follow CDC hand-washing guidelines.
  • Document client medications correctly, ensure clients know which medicines to take at home, and encourage them to bring an up-to-date medication list to each doctor visit.
  • Ensure each new client receives a suicide-risk screening.
  • Understand and appropriately perform the assigned role in the Emergency Code System.
  • Understand and perform the assigned role in the Agency Continuity of Operations Plan (COOP).
  • Perform other duties as assigned.
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