Dialysis Clinical Coordinator - RN Chronic In-center

U.S. Renal Care, Inc.•Houston, TX

About The Position

The Clinical Coordinator assists with the management and operation of a chronic in-center dialysis clinic and assumes full responsibility for the clinic in the Administrator’s absence. The role supports patient care and clinic operations, coordinates staff and patient scheduling, promotes quality outcomes, maintains regulatory readiness, and contributes to staff development and effective clinic management. The Clinical Coordinator works with the Administrator, Medical Director, physicians, staff, and external partners to maintain compliant operations, appropriate patient documentation, effective quality improvement processes, and a safe and sanitary clinic environment. The position may assume Charge Nurse responsibilities as needed and may fulfill the facility Alternate CEO responsibility when delegated by the Governing Body.

Requirements

Current RN license in the applicable state, maintained in good standing.
At least 12 months of experience providing nursing care, including at least 3 months providing nursing care to patients on maintenance dialysis.
CPR certification required within 90 days of hire.
Ability to distinguish all primary colors.
Demonstrated ability to function in a leadership position and use sound judgment in new and emergent situations.
Working knowledge of English and ability to communicate verbally and in writing.
Basic computer skills, including Microsoft Office (Word, Excel, and Outlook).
Proficiency in all USRC clinical applications required within 90 days of hire.

Responsibilities

Assist with clinical and operational processes to improve patient health and minimize hospitalizations and missed treatments.
Assist with patient scheduling to support timely patient acceptance and effective staffing levels.
Use supplies and staff labor hours effectively; update logs and ensure dialysis run sheets and logs are sent to billing.
Perform other duties as assigned to meet patient care or clinic operational needs.
Coordinate departmental functions and develop standards and methods for measuring patient care services, including required chronological records of services provided.
Work with the Administrator to maintain thorough, chronological patient records documenting treatments, activities, and communications with patients, physicians, and other healthcare professionals.
Promote the quality management program through staff and patient education and involvement, and support corporate quality goals and patient outcome targets.
Review incident reports, recommend or take appropriate action, and report at monthly QAPI meetings when delegated.
Remain current with applicable federal, state, and local laws and regulations, including healthcare professional practice act requirements; work with the Administrator to support clinic compliance.
Assist the Administrator with developing, implementing, and following up on corrective action plans required by internal and external surveys.
Assume Charge Nurse responsibilities as needed and fulfill facility Alternate CEO responsibilities when delegated by the Governing Body.
Conduct or participate in meetings with the Governing Body, Regional Director, Medical Director, and staff as delegated; ensure required staff, in-service education, and team patient care planning meetings are held monthly as delegated.
Ensure the Quality Assessment & Performance Improvement Program remains current when delegated; establish, maintain, and submit required staff, patient, and operational records and reports when delegated.
Monitor the facility to ensure a safe and sanitary environment, properly functioning and maintained equipment, and adequate and appropriate supply inventory.
Oversee equipment and supply maintenance to meet applicable laws and regulations; supervise maintenance of clinic equipment, occupied building areas, and other clinic property.
Respond to clinic emergencies and maintain familiarity with emergency equipment and operational procedures.
Maintain collaborative relationships with the Medical Director and physicians, and positive relationships with Administrators, hospitals, agencies, vendors, and the community.
Promote GUEST customer service standards, develop effective relationships throughout the organization, and respond effectively to inquiries and complaints.
Ensure staff meet qualifications and perform duties within the limits of company policies, professional practice acts, and applicable laws and regulations.
Serve as a resource and subject matter expert for patient needs and concerns, staff education, and in-service sessions as needed.
Assist with recruitment, training, development, and supervision of personnel; support personnel management and employee relations, including performance evaluation and employee counseling.
Lead staff in team concepts and promote teamwork; communicate expectations, accept accountability, and hold others accountable for performance.