Clinical Coordinator - CMA, LPN

Your Health Organization•Augusta, GA

5d•Onsite

About The Position

The Clinical Coordinator assists with clinical needs for patients in Augusta and helps ensure seamless coordination of patient care. The role includes preparing charts, communicating with patients and care team members, scheduling visits, appropriately using and logging chronic care management activities, and supporting providers and patients. The position works daily in the Augusta office and is a full-time, salaried, eight-hour position scheduled from 8:00 a.m. to 5:00 p.m., Monday through Friday. Your Health is a physician group serving South Carolina and Georgia through care in facilities, homes, clinics, and virtual visits. Its services include primary care, specialty services, and pharmacy support, with teams collaborating with facilities and families to provide coordinated care. The Clinical Coordinator reviews and organizes medical records before visits, maintains accurate patient records, verifies consent and alignment paperwork, reconciles medications, coordinates appointments, communicates with patients through multiple channels, and documents care management activities. The role requires a CMA or licensed nurse and an active license in the state of employment.

Requirements

Must be a Certified Medical Assistant (CMA) or licensed nurse, such as an LPN or RN.
Must be licensed in the state of employment, with certification or license in good standing with the appropriate board.
Must hold and maintain a current CPR certificate.
High school diploma or equivalent required.
Strong interpersonal, written, and verbal communication skills, including the ability to read and communicate effectively.
Ability to foster a cooperative work environment and work as part of a team.
Ability to manage multiple responsibilities and demonstrate sound judgment.
Basic computer knowledge.
Must be able to work flexible hours and travel between offices and facilities.
Must have a valid driver's license and an insured, well-maintained automobile in accordance with state and/or organizational requirements.

Nice To Haves

At least one year of experience in a healthcare setting is preferred.

Responsibilities

Review and organize patient medical records in preparation for visits.
Ensure documentation, test results, diagnoses, and other relevant information are available to providers; use Navina to add, complete, or update these items.
Maintain accurate and current patient records, including demographic, contact, insurance, and appointment information.
Protect confidential patient information and comply with privacy regulations.
Verify that active consent forms and alignment paperwork are completed and present in patient charts.
Reconcile medications.
Coordinate patient appointments with company providers and other care team members.
Contact patients by email, patient portal, telephone, text, or in person to gather information, schedule and confirm appointments, and provide pre-appointment instructions.
Use communication tools such as phone, email, AthenaText, and Microsoft Teams.
Accurately document and log care management activities.
Support providers and patients with clinical needs.