Clinical Coordinator - CMA, LPN

Your Health Organization•Greenville, SC
•Onsite

About The Position

The Clinical Coordinator assists with clinical needs for patients in Greenville and supports seamless coordination of patient care. The role includes preparing patient charts, maintaining records, communicating with patients and care-team members, scheduling visits, logging chronic care management activities, and supporting providers and patients. The position works daily in the Greenville office and is a full-time, salary-based, eight-hour position scheduled Monday through Friday, 8:00 AM to 5:00 PM. Your Health is a physician group serving South Carolina and Georgia through care in facilities, homes, clinics, and virtual visits. Its services include primary care, specialty services, and pharmacy support. The team works with facilities and families to provide accessible, coordinated, compassionate care. The successful candidate will accurately and efficiently perform the essential duties. Prior experience in a similar role is described as crucial because of the fast-paced, value-based care model. Duties may change, and management may assign, reassign, or eliminate functions.

Requirements

  • Must be a Certified Medical Assistant (CMA) or licensed nurse (LPN or RN).
  • Must be licensed in the state of employment, with certification or license in good standing with the appropriate board.
  • Must maintain a current CPR certificate.
  • High school diploma or equivalent required.
  • Strong interpersonal and communication skills under varying conditions and circumstances.
  • Ability to foster a cooperative work environment.
  • Team-oriented, with the ability to manage multiple responsibilities and demonstrate sound judgment.
  • Ability to read and communicate effectively, with strong written and verbal communication skills.
  • Basic computer knowledge.
  • Ability to work flexible hours and travel between offices and facilities.
  • Must have a valid driver’s license and an insured, properly maintained automobile meeting state and/or organization requirements.

Nice To Haves

  • A minimum of one year of experience in a healthcare setting is preferred.

Responsibilities

  • Review and organize patient medical records in preparation for visits.
  • Ensure providers can access necessary documentation, test results, diagnoses, and other relevant information; use Navina to add, complete, or update these items.
  • Maintain accurate, up-to-date patient records, including demographic and contact information, insurance information, and appointment history.
  • Protect confidential patient information and adhere to privacy regulations.
  • Ensure active consent forms and alignment paperwork are completed and in the patient’s chart.
  • Reconcile medications.
  • Coordinate patient appointments with company providers and other care-team members.
  • Contact patients by email, patient portal, telephone, text, or in person to gather information, schedule and confirm appointments, and provide pre-appointment instructions.
  • Use communication tools including phone, email, AthenaText, and Microsoft Teams.
  • Accurately document and log care-management activities.

Benefits

  • Competitive compensation package with bonus opportunities
  • Employer-matched 401(k)
  • Free visit and prescription services with the HDHP insurance plan
  • Employer-matched HSA
  • Generous PTO package
  • Career development and growth opportunities
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