Clinical Coordinator

The Orthopaedic Institute•Gainesville, FL
•Onsite

About The Position

The Front Office Clinic Coordinator is responsible for providing excellent patient care and administrative support in a clinic setting. This role includes welcoming patients, managing appointments, processing insurance and co-payments, handling phone calls, and assisting clinic staff with day-to-day operations.

Requirements

  • High School Diploma or equivalent
  • 1+ year experience in healthcare front office, medical billing, patient check-out, or medical receptionist role.
  • Excellent customer service skills.
  • Teamwork
  • Comfortable working in fast paced environment.
  • Ability to multitask
  • Excellent communication skills, both verbal and written.
  • CPT codes and ICD-10 coding
  • Proficient with computer skills including experience with practice management software desired.

Responsibilities

  • Greet and check-in patients
  • Answer phones and manage inquiries
  • Schedule patient appointments and follow-ups
  • Collect co-pays, deductibles, and coinsurance
  • Maintain patient records and paperwork
  • Coordinate with clinical staff to ensure smooth workflow
  • Maintain clinic operations according to policies (HIPAA, OSHA)
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