About The Position

Coordinates patient/client care activities to deliver primary care, mental health and substance use services. Facilitates efficient patient/client flow and access within and between inpatient units and outpatient programs/clinics. Provides leadership in the planning and implementation of innovative approaches for delivering quality and efficient services to support/promote health and illness prevention strategies for patient/clients with complex mental health and/or substance use issues. Supervises and guides designated staff. Assists the Manager with performing administrative duties and coordinates staffing and scheduling, ensuring optimal use of patient/client care resources. Provides input into proposals, budget policies and procedures. Consults and collaborates with interdisciplinary team members, the leadership team and other health care professionals/providers to achieve excellence in patient/client and family centered care and enhancement in the quality of life. Acts as a clinical resource for staff, supports staff training and development and promotes education and research. Practices within the context of a client and family centered care model, and in accordance with the British Columbia College of Nurses and Midwives (BCCNM) standards of practice and Code of Ethics for registered nurses and registered psychiatric nurses. Practices within the scope of practice as set by the organization, as per VCH policies and guidelines/clinical practice documents and within own competence. This practice is aligned with the vision, mission, goals and values of the organization as well as with the concept of the client and family centered care model.

Requirements

  • Current practicing registration as a Registered Nurse or Registered Psychiatric Nurse with the British Columbia College of Nurses and Midwives (BCCNM) is required.
  • Completion of post basic specialty nursing certificate/program if applicable, and three (3) years' recent, related experience in the designated clinical area including one (1) year's related administrative/supervisory experience or an equivalent combination of education, training and experience.
  • Valid BC Driver's License and access to personal vehicle for local area travel may be required.
  • Knowledge of mental disorders, substance use and concurrent disorders and treatment, and of the principles of recovery.
  • Knowledge of Psychosocial Rehabilitation methodology, chemical dependency and substance uses treatment, psychopharmacology (indications and side-effects) and psychotherapeutic and counseling skills.
  • Demonstrated ability to provide effective leadership, supervision, work direction and consultation.
  • Demonstrated ability to conduct comprehensive mental health and substance use clinical and risk assessments, utilizing relevant tools and rating scales, and formulate a treatment plan, participate in discharge planning and provide crisis intervention.
  • Knowledge of primary, secondary and tertiary care programs, mental health and substance use housing models and community resources.
  • Knowledge of evidence-based best practices and issues in the care and treatment of mental disorders, addictions and concurrent disorders.
  • Demonstrated ability to communicate (orally and in writing) and collaborate effectively with clients and their families, coworkers, physicians, other health care staff and staff of external agencies.
  • Knowledge of health care disciplines and their role in patient/client/family care and service provision.
  • Knowledge of evidence informed nursing practice related to designated clinical area.
  • Knowledge of legislation and government policies and procedures that relate to the service population, including the BC Mental Health Act.
  • Ability to apply knowledge of theory and practice to a case management process.
  • Knowledge of relevant primary, secondary and tertiary care programs, residential and other community resources.
  • Knowledge of health care disciplines and their role in client care and service provision.
  • Demonstrated ability to develop and deliver educational materials for staff/clients and families based on education theories, principles and best practices.
  • Demonstrated ability to promote a supportive, creative learning environment and continuous quality improvement.
  • Demonstrated analytical, problem solving and conflict resolution skills.
  • Demonstrated ability to plan, organize and prioritize work.
  • Demonstrated ability to work collaboratively as a member of an interdisciplinary team.
  • Demonstrated ability to set priorities, adjust to unexpected events, mediate and deal with conflict.
  • Demonstrated ability to lead change and support staff through transition.
  • Knowledge of basic research, e.g. research ethics, research question, hypothesis and qualitative and quantitative data analyses methods.
  • Demonstrated skill in clinical techniques and the use of applicable equipment and supplies.
  • Demonstrated skill in CPR techniques.
  • Demonstrated computer literacy to operate a computerized client care information system as well as applicable word processing, spreadsheet and database software applications.
  • Ability to operate related equipment.
  • Demonstrated physical ability to perform the duties of the position.

Responsibilities

  • Coordinates patient/client care activities to deliver primary care, mental health and substance use services.
  • Facilitates efficient patient/client flow and access within and between inpatient units and outpatient programs/clinics.
  • Provides leadership in the planning and implementation of innovative approaches for delivering quality and efficient services to support/promote health and illness prevention strategies for patient/clients with complex mental health and/or substance use issues.
  • Supervises and guides designated staff.
  • Assists the Manager with performing administrative duties and coordinates staffing and scheduling, ensuring optimal use of patient/client care resources.
  • Provides input into proposals, budget policies and procedures.
  • Consults and collaborates with interdisciplinary team members, the leadership team and other health care professionals/providers to achieve excellence in patient/client and family centered care and enhancement in the quality of life.
  • Acts as a clinical resource for staff, supports staff training and development and promotes education and research.
  • Practices within the context of a client and family centered care model, and in accordance with the British Columbia College of Nurses and Midwives (BCCNM) standards of practice and Code of Ethics for registered nurses and registered psychiatric nurses.
  • Practices within the scope of practice as set by the organization, as per VCH policies and guidelines/clinical practice documents and within own competence.
  • This practice is aligned with the vision, mission, goals and values of the organization as well as with the concept of the client and family centered care model.

Benefits

  • Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
  • Employer-paid training and leadership development opportunities
  • Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
  • Award-winning recognition programs to honour staff, medical staff and volunteers
  • Access to exclusive discount offers and deals for VCH staff
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