CLINICAL COORDINATOR - PRIMARY CARE BUTLER

Independence Health System•Butler Township, PA

6d•Onsite

About The Position

Performs duties as the Clinical Coordinator, responsible for the daily operations, including patient flow and site operations for the physician office. Oversees cleanliness and inventory for the offices and keeps the manager informed of critical issues. Collaborates with the supervisor for staff, mid-level, and physician office hours and scheduling. The coordinator is responsible for triage and providing patient instructions, oversees procedure scheduling, medication refills, and proper utilization of task management and EMR in the office setting.

Requirements

High School Diploma or equivalent.
Completion of Credentialed Medical Assistant status or completion of a Certificate/Diploma/Degree Program in a Healthcare related field.
Current Credential/Certification/Licensure appropriate to education.
Healthcare Provider CPR certification.
One year of experience in a physician office or within a healthcare related field.
Standing - FREQUENT
Walking - FREQUENT
Sitting - FREQUENT
Stooping - OCCASIONAL
Bending - OCCASIONAL
Twisting - OCCASIONAL
Climbing - OCCASIONAL
Stairs - OCCASIONAL
Kneeling - OCCASIONAL
Squatting - OCCASIONAL
Crouching - OCCASIONAL
Reaching Horizontal - FREQUENT
Reaching Overhead - FREQUENT
Grasping - FREQUENT
Finger Manipulation - CONSTANT
Seeing - CONSTANT
Hearing - CONSTANT
Repetitive Upper Extremity Use - CONSTANT
Repetitive Lower Extremity Use - FREQUENT
Pushing - OCCASIONAL (50#-100#)
Pulling - OCCASIONAL (50#-100#)
Lift - Floor to Waist - OCCASIONAL (20#-50#)
Lift - Waist to shoulder - OCCASIONAL (Up to 20#)
Lift - Shoulder to overhead - OCCASIONAL (Up to 20#)
Carrying - OCCASIONAL (Up to 20#)
Working alone - OCCASIONAL
Working in cramped quarters - OCCASIONAL
Constant interruptions - CONSTANT
Use of power tools - OCCASIONAL
Exposure to electrical energy (outlets, etc) - FREQUENT
Exposure to radiant energy, ie computer terminal (more than 4 hours per shift) - FREQUENT
Working with bloodborne pathogens - FREQUENT
Sedentary to Light Physical Demand - CONSTANT
Medium Physical Demand - OCCASIONAL

Nice To Haves

Prior leadership experience.

Responsibilities

Oversee the day-to-day operations to ensure efficient and cohesive patient flow.
Create orientation plans for new staff and provide feedback to the Practice Manager.
Collaborate with the management team for staff, physician, and mid-level scheduling.
Utilize critical thinking skills to triage and prioritize patient needs and determine care paths in collaboration with a physician and/or mid-level provider.
Oversee appointment and procedure scheduling, task management with delegation if needed, verification of medication refills, and patient follow-up.
Ensure proper utilization of office EMR and function as a resource for other clinical office staff.
Provide appropriate education for medication management, pre and post-procedural instructions, and create orientation plans for new clinical staff.
Demonstrate leadership abilities.
Set the stage by using greetings/introductions when interacting with any customer or entering a patient room.
Foster a teamwork approach by respecting other members of the hospital team.
Take responsibility for problems, issues, or opportunities for improvement by initiating constructive review of concerns.
Create a caring environment by communicating in helpful ways.
Provide great explanations through user-friendly information and explanations.