Clinical Coordinator- Union Mt. Zion Primary Care

SEP Summit Medical Group • Union, NJ

1d • Onsite

About The Position

Reports to the Operations Manager, the Clinical Coordinator is a working clinical staff member that provides clinical support to the physicians and APPs, and serves as a coach/mentor for clinical associates. The Clinical Coordinator acts as a role model for other clinical employees, promoting teamwork, integrity, and continuous practice improvement. This role ensures the efficient flow of all patients, striving to maintain exemplary service and satisfaction standards. The Clinical Coordinator is also responsible for compliance with all OSHA/CLIA and HIPAA regulations and ensuring the completion of all duties vital to business operations.

Requirements

• Ability to manage and prioritize multiple tasks.
• Knowledge of Excel, Word, Outlook and PowerPoint and the ability to learn other computer skills.
• Good organizational skills.
• Ability to work professionally with doctors, hospital administration and management, SEP employees and the public.
• Knowledge of current computer system (training provided).
• Knowledge of CPT and ICD-9 coding.
• Knowledge of HIPAA, OSHA and CLIA compliance.
• Demonstrated ability to work successfully in a team-based decision-making culture.
• Demonstrated ability to work independently resulting in effective outcomes and on-time performance.
• Experience in planning and coordinating multi-disciplinary communications strategies, strategic initiatives, and events.
• Must respond and follow through to requests from customers promptly.
• Must work carefully and precisely with attention to detail.
• Must utilize resources wisely.
• Performs duties willingly and with initiative.
• Shares necessary information so co-workers can do the same.
• Cooperates with other departments and work groups.
• Minimum: H.S. Diploma/GED
• 3+ years’ experience in the medical industry OR 2+ years’ experience in the medical industry and one year of leadership/coaching.
• An approved credential, such as LPN, CCMA, CMA, RMA, ARMA, EMT or Athletic Training Certification.
• If LPN, must have active, unencumbered multistate (compact) LPN nursing license issued by a Nurse Licensure Compact (NLC) state, specifically Kentucky, Indiana or Ohio.

Responsibilities

• Assist manager with interviewing candidates for vacancies and make hiring recommendations.
• Assist Manager with performance evaluations, corrective action/counseling, and resolving associate issues.
• Train and orient new employees.
• Coordinate schedules, work flow, and delegate assignments.
• Monitor performance and quality.
• Ensure compliance with OSHA/CLIA/HIPAA.
• Provide training as needed.
• Oversee supply ordering and drug samples.
• Delegate duties as appropriate.
• Accurate documentation in record and EMR, patient history and vitals, prepare patient for exam.
• Provide patient care and clinical support to provider(s) during exam, including venipuncture, injections, EKGs, vitals.
• Accurate documentation in patient record.
• Ensure completion of all information vital to the revenue cycle (i.e. waivers for non-covered services).
• Provide instructions to patient under directions of the providers.
• Maintain adequate level of supplies in exam rooms and work stations.
• Clean and disinfect exam rooms following protocol.
• Ensure OSHA/CLIA compliance.
• Timely assist with completion of patient requests.
• Accurate and timely completion of referral process/outpatient test scheduling, and pre-certification.
• Timely and accurate filing/distribution of all patient information and incoming mail.
• Interact with Central Billing Office as needed to resolve patient issues.
• Answer telephones within three rings and be helpful and friendly.
• Other duties as assigned.

Benefits

• No Nights, Holidays, or Weekends. Exceptions include Urgent Care and After-Hours Clinics
• Paid Time Off
• Medical, Dental, and Vision
• 403b with Match
• Opportunity for Career Growth

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED