FOOTMAXX CLINICAL CONSULTANT

FOOT LEVELERS LTD•Roanoke, VA

9d•$50,000 - $55,000•Onsite

About The Position

Footmaxx, a provider of custom orthotics, is seeking a Clinical Consultant to partner with medical professionals and help deliver effective custom-made orthotics and exceptional customer service. The position reviews incoming orthotics orders, supports clinical efficacy through consultation with practitioners, and collaborates with Clinical and Customer Service, Sales, and Production departments. The Clinical Consultant also conducts product and industry research and contributes to Clinical Services projects, marketing materials, new products, and software improvements.

Requirements

High school diploma required.
Strong background in biomechanics and anatomy.
Excellent communication and organizational skills.
Ability to work well within a multidisciplinary team.
Working knowledge of Microsoft Office and Windows.

Nice To Haves

Associate or bachelor’s degree in health care, kinesiology, or sports medicine preferred.
Certified Pedorthist preferred.
Minimum of 1 year of related clinical experience.

Responsibilities

Assist clinicians with selecting the most effective products from the product line.
Educate clinicians to help ensure clinical efficacy and develop effective practitioner partnerships that support timely, appropriate patient outcomes.
Review incoming orthotic orders and gait analysis reports received electronically, foam or cast orders received by mail, manual orders received by fax, and orders received by telephone.
Design orthotics using Computer-Aided Design/Computer-Aided Manufacturing (CAD/CAM) software.
Coordinate with Production when replicating sample orthotics and ensure orthotics are manufactured properly to meet practitioners’ needs.
Monitor orders on hold, obtain approvals on time, make clarification calls, and take incoming consultation calls.
Provide input on, edit, and revise prescription manual order forms to improve usability and the ordering and review process.
Research products, orthotic types, laboratories, and materials.
Provide input for marketing materials and new products.
Provide input to the IT development group to improve the efficiency of internal and external software.
Promote new products and services to customers.

Benefits

Employer-covered health insurance for non-nicotine users, with the ability to have 100% of health insurance subsidized through participation in the Workout for a Payout program.
On-site gym and personal trainer.
Two weeks of paid vacation during the first year.
11 paid holidays.
Growth and cross-training opportunities, upward mobility, internal promotion, and career tracking.
Paid time off for sick time, vacation, and preventative care appointments.
Health, vision, and dental insurance with a Health Savings Account option, eligible 60 days after hire.
Short-term disability, long-term disability, and life insurance elections.
Employee discount on company products.
401(k).