Clinical Consultant, MCS - Seattle/Tacoma/Portland

Abbott • Seattle, WA

1d • $68,000 - $136,000 • Remote

About The Position

Abbott is a global healthcare leader focused on helping people live more fully at all stages of life through its life-changing technologies in diagnostics, medical devices, nutritionals, and branded generic medicines. The Heart Failure division is dedicated to advancing the treatment of heart and vascular disease with breakthrough medical technologies. This role serves as a key point of contact for clinical issues within an assigned territory, involving training and educating customers on Abbott products, providing clinical support during implants, and contributing to strategic planning to improve clinical outcomes and business objectives. The position requires effective management of territory issues, including reporting and expense management, and strong collaboration with various internal teams. The Clinical Consultant must stay current on clinical issues impacting Mechanical Circulatory Support (MCS) through continuing education and industry trend awareness, while also providing technical and clinical support to customers and the sales team. Responsibilities include designing and implementing educational programs, maintaining customer contact to assess needs, recommending product modifications, creating educational materials, and assisting in product promotion. The role also involves evaluating product viability and planned improvements, completing clinical reports, and protecting company equipment and confidential information. Support at tradeshows may also be requested.

Requirements

• Undergraduate Degree in Nursing or some other medical discipline.
• 3-5 years heart failure experience or equivalent preferred.
• Background in Nursing, Circulatory Support or Cardiology.

Nice To Haves

• Graduate Degree desirable.
• Nursing (ICU or CCU), clinical publications, and group presentations desirable.
• Computer literacy.
• Highly motivated, have excellent written and verbal communications skills, great desire to help others, composed under stress and well organized.
• MCS (mechanical circulatory support) experience highly desirable.

Responsibilities

• Key point of contact for clinical issues for assigned territory customers.
• Training and educating customers on Abbott products per the approved educational materials and IFU's.
• Heartline and Travel Call responsibility.
• Attending implants to provide clinical support according to approved educational materials.
• Strategic planning and execution to improve clinical outcomes and business objectives within territory.
• Effective and timely management of territory clinical issues, and process related issues, including: monthly reports, Concur expense reporting, SFA input, and PEC reporting.
• Effective communication and collaboration with territory team, clinical team, training and education, marketing, technical support and management teams.
• Communicate regularly with Clinical Manager.
• Awareness of and adherence to Advamed guidelines.
• Active continuing education to stay current on the clinical issues impacting MCS.
• Evaluates clinical and educational needs of customers.
• Designs, develops and implements quality educational programs.
• Actively participates in the communication of concepts and ideas designed to benefit customer support and educational efforts.
• Tracks industry trends to alert marketing to new product direction.
• Provides input into the strategic and tactical planning process.
• Responsible for providing technical and clinical support to customers and sales team.
• Coordinates and assists with the training of all centers in an assigned geographical region.
• Maintains contact with customers in order to assess clinical and educational needs.
• Evaluates customer needs and recommends appropriate product modifications.
• Creates, maintains, and updates educational materials.
• Assists in the promotion of Abbott's product to prospective clients in cooperation with the sales team.
• Evaluates product viability and planned product improvements and modifications.
• Completes clinical reports as requested by management, and completes all additional documentation requested by management in a timely basis.
• Protects and acts responsibly toward all company equipment and confidential information.
• Provides support at Tradeshows as requested by management.

Benefits

• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement
• The Freedom 2 Save student debt program
• FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree