Clinical Consultant I

Xsolis, Inc

6d•Hybrid

About The Position

Redefining Healthcare with AI Xsolis is an AI-driven technology company reducing administrative waste in healthcare by enabling smarter collaboration between providers and payers. Since 2013, our vision has been to create a frictionless healthcare system. We are proudly headquartered in Franklin, TN - one of the nation's fastest-growing hubs for healthcare innovation - we are at the heart of a thriving ecosystem of health systems, payers, and technology leaders. Our flagship product, Dragonfly®, is the first and only AI-driven platform to continuously assign real-time predictive scores for medical necessity. Dragonfly has delivered proven results across 600+ hospital, health system, and health plan clients and earned repeated industry recognition. With recognition on the Inc. 5000 and Deloitte Technology Fast 500 lists, Xsolis is also one of the fastest-growing privately-held companies in the country and across North America, and we're looking for talented people to grow with us. Position Summary Details The Clinical Consultant (CC) – Level I supports assigned payer clients by providing foundational clinical support across implementation, go-live, and post–go-live optimization of XSOLIS solutions. This role applies core Case Management (CM) and Utilization Management (UM) knowledge to support payer workflows, platform adoption, and identification of early performance and value opportunities. CC Level I supports clinical implementation and go-live activities, including assisting with prescriptive workflow execution, contributing to system build and configuration, and delivering education to super users and end users using adult learning principles. Following go-live, this role reinforces workflows, identifies adoption gaps, and supports interpretation of clinical and utilization data to promote compliance and early performance improvement.

Requirements

Bachelor of Science in Nursing (BSN) required
Experience working with payer organizations or payer-focused workflows required or strongly preferred
Experience supporting clinical technology adoption and/or training initiative
Effective communication and facilitation skills
Ability to interpret basic clinical and utilization data
Adaptability to new technologies and workflows
Professional, detail-oriented, and collaborative approach
Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.

Nice To Haves

ACM or CCM preferred

Responsibilities

Support assigned payer client implementations through prescriptive workflow execution and system build input.
Participate in implementation meetings, milestone tracking, and readiness activities.
Deliver product demonstrations and introduce standard analytical reporting as directed.
Support training development and execution using established materials and workflows.
Deliver end-user and super-user education using adult learning principles.
Conduct remote and onsite training as assigned and support early go-live adoption.
Participate in focused workflow discussions and payer-specific operational reviews when requested.
Reinforce standard utilization and authorization workflows aligned with payer requirements.
Monitor standard KPIs (e.g., authorization timeliness, denial trends, exception rates, throughput indicators).
Review dashboards and reports to identify adoption or utilization concerns.
Support corrective actions aligned with established payer best practices.
Escalate risks, barriers, or performance concerns through established channels.
Partner with Client Delivery, Value Realization Partner (VRP), and Client Relationship Executive (CRE) teams to support payer implementation and early value realization.
Participate in preparation sessions and support clinical components of Business Reviews.