Clinical Client Services Coordinator - IV Nutrition

IV Nutrition•Dallas, TX
•$18 - $25•Onsite

About The Position

IV Nutrition Round Rock provides personalized IV hydration and wellness services in a welcoming, professional environment. We value clinical safety, compassionate communication, hospitality, teamwork, and continuous improvement. This role supports daily clinic operations through hospitality, reception, and administrative coordination. It is primarily administrative and hospitality-focused, with limited emergency assistance based on training and authorization. The coordinator does not independently administer elective IV therapy or replace scheduled RNs.

Requirements

  • Previous healthcare or patient-facing experience
  • Excellent interpersonal communication and customer-service skills
  • Dependability, organizational skills, basic computer proficiency, and ability to manage multiple responsibilities
  • Willingness to follow clinic protocols and participate in emergency preparedness training
  • Current BLS certification or willingness to obtain employer-approved BLS Provider certification during onboarding

Nice To Haves

  • CNA certification
  • Medical assistant training or certification
  • Active Texas LVN license
  • Texas paramedic certification or licensure
  • Current BLS Provider certification
  • Emergency department, urgent care, outpatient clinical, or CPR/AED experience
  • Medical reception, scheduling, electronic health record, hospitality, or customer-service experience

Responsibilities

  • Welcome clients, coordinate check-in and check-out, answer calls, schedule appointments, and assist with administrative registration.
  • Explain services and memberships using approved information, address routine concerns, and maintain a welcoming reception environment.
  • Maintain accurate administrative and scheduling records; protect confidential client information and communicate operational needs to clinic leadership.
  • Prepare treatment areas between appointments, monitor inventory, restock supplies, and support opening and closing procedures.
  • Recognize concerning symptoms and immediately notify an RN; activate emergency procedures and contact 911 when indicated.
  • Retrieve emergency supplies, coordinate EMS access, and assist with CPR and AED use only when appropriately trained and authorized.
  • Participate in emergency drills and perform specifically approved support tasks consistent with training and applicable professional scope.

Benefits

  • Role-specific orientation
  • Opportunities to develop administrative, customer-service, and emergency-preparedness skills
  • Consideration for additional responsibilities or future full-time employment as the clinic grows
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