Clinical Clerical Support

MNGI•Minneapolis, MN

17h•Onsite

About The Position

This role provides essential front desk and administrative support for the Northeast Minneapolis Endoscopy Center. The Clinical Clerical Support position involves greeting patients, managing appointments, handling patient information, and ensuring smooth clinic operations. The position requires adherence to HIPAA and practice regulations, accurate data entry into electronic health records, and effective communication with patients and staff. The role also involves managing the cash box and maintaining a clean and welcoming lobby area. This is a temporary position with a schedule of 0.9 FTE, working from 6:30 AM to 4:00 PM.

Requirements

CPR certification is required. Ability to gain certification will be provided through MNGI, must be completed within 6 months of start date.
Knowledge of the Gastrointestinal system.
Knowledge of Medical Terminology.
Knowledge of Principles for providing compassionate care.
Knowledge of Word processing.
Compassionate Patient Care.
Active Listening.
Problem-Solving.
Prioritization.
Critical Thinking.
Ability to Problem Solve.
Ability to Multi-task.
Ability to Prioritize and be detail oriented.
Ability to Work effectively as part of a team.
Ability to Use active listening skills.
Ability to Communicate effectively verbally and in writing.
Ability to Float to other locations to meet staffing needs.
Regular attendance is required.
Ability to walk, sit, stand, reach overhead, and bend to the floor.
Ability to talk and hear.
Dexterity of hands and fingers to operate a computer keyboard, mouse, and other office equipment.
Close vision and ability to adjust focus.
Ability to lift and transport items up to 10 pounds occasionally.
Ability to travel by automobile and exposed to changing weather conditions.
Alertness to conditions that may impact the safety of patients, employees and visitors.

Nice To Haves

None explicitly mentioned, but implied by the 'Knowledge, Skills, and Abilities Required' section.

Responsibilities

Greet visitors and patients.
Verify and update patient demographics and insurance information.
Check in appointments for the clinic and endoscopy center.
Collect co-pays and outstanding balances.
Assist patients in completing necessary forms while adhering to HIPAA and practice regulations.
Maintain confidentiality of patient information.
Accurately enter patient information into electronic health records and practice management systems.
Coordinate daily clinic schedules.
Address patient and visitor inquiries.
Manage the cash box.
Ensure the lobby area is clean and welcoming.
Float to other locations to meet staffing needs.