Clinical Clerical Support

MNGI•Bloomington, MN

3d•$18 - $20•Onsite

About The Position

This role involves providing front desk and administrative support at the Bloomington Endoscopy Center. The Clinical Clerical Support position requires greeting visitors and patients, managing appointments, handling patient information and forms, maintaining confidentiality, entering data into electronic systems, coordinating schedules, and managing the cash box. The position also ensures the lobby area is clean and welcoming. Reasonable accommodations are available for individuals with disabilities to perform essential functions.

Requirements

CPR certification is required. Ability to gain certification will be provided through MNGI, must be completed within 6 months of start date.
Knowledge of the Gastrointestinal system
Knowledge of Medical Terminology
Knowledge of Principles for providing compassionate care
Proficiency in Word processing
Compassionate Patient Care skills
Active Listening skills
Problem-Solving skills
Prioritization skills
Critical Thinking skills
Ability to Problem Solve
Ability to Multi-task
Ability to Prioritize and be detail oriented
Ability to Work effectively as part of a team
Ability to Use active listening skills
Ability to Communicate effectively verbally and in writing
Ability to Float to other locations to meet staffing needs
Ability to walk, sit, stand, reach overhead, and bend to the floor.
Ability to talk and hear.
Dexterity of hands and fingers to operate a computer keyboard, mouse, and other office equipment.
Specific vision abilities required include close vision and ability to adjust focus.
Ability to lift and transport items up to 10 pounds occasionally.
Ability to travel to other company locations due to staffing and training needs.

Responsibilities

Greet visitors and patients.
Verify and update patient demographics and insurance information.
Check in appointments for the clinic and endoscopy center.
Collect co-pays and outstanding balances.
Assist patients in completing necessary forms while adhering to HIPAA and practice regulations.
Maintain confidentiality of patient information.
Accurately enter patient information into electronic health records and practice management systems.
Coordinate daily clinic schedules.
Address patient and visitor inquiries.
Manage the cash box.
Ensure the lobby area is clean and welcoming.