Clinical CMA

Lowcountry Oncology Associates•North Charleston, SC

19h•Onsite

About The Position

The Clinical Certified Medical Assistant (Clinical CMA) supports patient care and clinical operations at Lowcountry Oncology Associates. The role gathers and documents patient information, obtains vital signs, prepares charts, coordinates care, collects and processes laboratory specimens, supports providers, and helps ensure patients receive safe, quality, compassionate care throughout treatment. It also supports laboratory functions, quality initiatives, and regulatory compliance. The position is based at the North Charleston clinic at 9313 Medical Plaza Drive and may require travel among the Summerville, North Charleston, West Ashley, and Mount Pleasant clinic locations to support patient care and operational needs. The CMA works with physicians, advanced practice providers, infusion nurses, laboratory personnel, front office staff, and leadership, including providing cross-coverage for Hematology/Oncology and Osteoporosis services.

Requirements

High school diploma or equivalent required.
Medical Assistant certification (CMA, RMA, CCMA, NCMA, or equivalent) preferred or required within a designated time frame.
Knowledge of medical terminology, clinical workflows, and patient care procedures.
Proficiency with electronic medical records and clinical documentation.
Strong venipuncture and specimen collection skills.
Excellent communication, organizational, and time-management skills.
Ability to work effectively in a fast-paced, team-oriented environment.

Nice To Haves

Minimum of two years of medical office experience preferred.
Oncology, hematology, specialty practice, or laboratory experience preferred.
Strong specimen collection and laboratory processing skills.
Ability to recognize and communicate abnormal vital signs, symptoms, and laboratory results.
Experience using electronic medical records (EMR) and maintaining accurate documentation.
Knowledge of OSHA, HIPAA, infection control, and patient safety standards.
Ability to manage multiple tasks and work efficiently in a fast-paced clinical environment.
Commitment to compassionate, patient-centered care and excellent customer service.
Strong communication, organizational, and teamwork skills.
Willingness to travel, cross-train, and support multiple clinic locations as needed.

Responsibilities

Obtain and review medical records, laboratory results, pathology reports, imaging reports, and outside records before patient visits.
Escort patients to exam rooms and prepare them for provider evaluation.
Obtain and document vital signs, weight, pain assessments, medication reconciliation, allergies, and other required screening information.
Assist providers during examinations and procedures as needed.
Maintain accurate and timely documentation in the electronic medical record (EMR).
Coordinate patient flow and track patients through the clinic visit process.
Assist with prescription refill requests according to office protocols.
Schedule laboratory testing, diagnostic studies, referrals, injections, and follow-up appointments as directed.
Educate patients on testing, appointments, and provider instructions within scope of practice.
Perform venipuncture and capillary blood collection; label, process, centrifuge, store, and ship specimens according to laboratory procedures.
Perform approved laboratory testing and quality control procedures after training and competency validation.
Promptly communicate abnormal patient findings, laboratory results, and vital signs to providers and nursing staff.
Assist with maintaining vaccination records and administering injections as directed by a provider.
Support laboratory operations by maintaining supplies, inventory, specimen integrity, and equipment readiness.
Complete billing-related tasks and clinical documentation accurately and on time.
Maintain examination rooms, laboratory areas, and clinical workspaces in clean, organized, inspection-ready condition.
Complete assigned daily, weekly, monthly, OSHA, and quality assurance checklists.
Comply with HIPAA, OSHA, CLIA, state, federal, and organizational policies and procedures.
Participate in quality improvement initiatives, compliance activities, staff meetings, training, and competency assessments.
Assist with cross-coverage and staffing support across clinic locations and service lines, including Hematology/Oncology and Osteoporosis services.
Collaborate with physicians, advanced practice providers, infusion nurses, laboratory personnel, front office staff, and leadership to support continuity of patient care.
Perform additional duties as assigned in support of the organization's mission.