Clinical Case Manager, Behavioral Health - Field
CVS Health•West Monroe, LA
•$54,095 - $116,760•Hybrid
About The Position
Applies advanced clinical judgement to facilitate appropriate member physical health and behavioral healthcare. Implements strategy to assess and plan care, direct provider collaboration, and coordinate psychosocial wraparound services. Instructs the application of available resources to produce optimal, cost-effective outcomes.
Requirements
- Current/Active Clinical Licensure (LCSW, LPC, LMFT)
- Case Management experience
- Strong customer service orientation and problem solving
- Excellent Communication/Telephonic skills
- Excellent motivational interviewing skills/ability to built rapport and trust telephonically
- Excellence in documentation and respecting compliance/regulatory standards
- Highly organized, remain self-driven without direct supervision
- Manage time effectively
- Achieve performance metrics
- Technology proficiency
- Ability to travel within 125 miles round trip for 1 day in the field
- Variable work scheduled with ability to work 2 days weekly until 9pm local time
Nice To Haves
- Bachelors and/or Master's Degree
- CCM Certification
- Previous experience in Managed Care Organization
Responsibilities
- Facilitate appropriate member physical health and behavioral healthcare.
- Implement strategy to assess and plan care.
- Direct provider collaboration.
- Coordinate psychosocial wraparound services.
- Instruct the application of available resources to produce optimal, cost-effective outcomes.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
