Clinical Case Coordinator
About The Position
CASES is seeking a Clinical Case Coordinator for their Intensive Services Unit. This role involves conducting Supervision Introduction/Orientation meetings with new participants, assisting them in complying with supervision appointments and court appearances, and conducting ongoing service need assessments. The coordinator will develop collaborative service plans, ensuring services are strength-based, gender-specific, and culturally sensitive, while aiming to reduce recidivism and increase engagement in community treatment. The position requires working as part of a coordinated clinical team, collaborating with a Peer Specialist, and involves work in a borough office and the NYC community. This initiative focuses on individuals with extensive needs in mental health, substance use, employment, and medical health, aiming for proactive community engagement by connecting participants with community partners and resources.
Requirements
- Master’s degree in social work, Mental Health Counseling or comparable professional degree.
- Minimum of three years’ experience working in human services with individuals with substance use disorders, co-occurring mental health and substance use disorders and involvement in the criminal justice system.
- Extensive knowledge of community treatment, support services and resources.
- Knowledge of the criminal justice system, court processes and alternative to detention/incarceration services.
- Experience using databases such as Salesforce.
- Must be able to sit for extended periods.
Nice To Haves
- NYS Licensure preferred
- Bilingual Spanish and English preferred
Responsibilities
- Provide supervision and community-based services to a caseload of pretrial participants.
- Rapidly (within 24-48 hours of release) conduct Supervision Introduction/Orientation meetings with new participants to review supervision conditions, the reporting schedule, and mandatory methods of communication.
- Work collaboratively with the court and other pretrial staff to facilitate and ensure caseload participants’ successful completion of mandated supervision appointments and court appearances.
- Review legal and court screening documentation and work with participants to analyze their offending behavior patterns, identifying behavioral changes and the need for supports to reduce pretrial arrests.
- On an ongoing basis, conduct service need assessments with participants to examine psychosocial needs and problems, including mental and substance use disorders, participation/engagement issues, and motivation for treatment.
- Link participants to treatment based on their eligibility, preferences, and needs and provide escort to community services.
- Maintain collaborative relationships with community providers (supported housing, Health Homes, care management, addiction treatment, mental health providers, peer-run providers, education, vocational training, employment services, legal services, medical care, and family providers).
- Help ensure a safe working environment by reporting any hazards or unsafe conditions to the appropriate staff member or supervisor.
- Perform any other duties as required by the Program Director and supervisory staff.
Benefits
- Medical
- Dental
- Vision
- Vacation and Paid Time Off – starting at 25 days
- 12 Paid Holidays per year.
- Retirement 403(b) Competitive matching up to 6%.
- Employee Referral Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
