Clinical Care Team LPN

New York Cancer and Blood Specialists•Bohemia, NY

7d•Onsite

About The Position

New York Cancer & Blood Specialists (NYCBS) is seeking a Clinical Care Team LPN to support patient care coordination and communication. The LPN monitors and manages patient communications, provides patient outreach and education, and addresses clinical questions within the LPN’s scope of practice. The role facilitates appointments and follow-ups, coordinates prescription refills, supports authorization and referral updates, and works with providers and other care teams to help patients access appropriate services. The LPN collaborates with physicians, nurses, advanced practice providers, triage staff, and revenue cycle colleagues to coordinate individualized care, including care for patients experiencing acute symptoms. The role also supports chronic care management enrollment, assists with FMLA paperwork requiring provider signature, and maintains accurate records of patient interactions, care time, and outcomes in accordance with health regulations. The position is based in Bohemia, New York, and is scheduled for five 8.5-hour shifts, Monday through Friday, between 7:30 a.m. and 6:30 p.m.

Requirements

Graduate from an accredited School of Nursing.
Hold an unencumbered New York license.
Excellent assessment, communication, and organizational skills.
Good computer knowledge.
Ability to plan, organize, develop, and interpret health data, goals, and objectives necessary for quality care coordination.

Nice To Haves

Nursing experience with one year of acquired clinical competence preferred.
Urology experience preferred.

Responsibilities

Monitor and manage patient communications, ensuring timely responses and appropriate action on care coordination messages.
Conduct patient outreach and education and address clinical questions within the LPN’s scope of practice.
Facilitate appointments and follow-ups and help ensure patients have access to necessary services.
Assist the centralized FMLA team with forms requiring a provider signature.
Process and coordinate prescription refill requests with healthcare providers, ensuring accuracy and timely delivery.
Use the Prescription Monitoring System (PMP) for controlled-substance refill requests and ensure appropriate follow-up is scheduled.
Coordinate with the revenue cycle team to provide patients with updates on authorizations and referrals.
Arrange peer-to-peer conversations with providers to support timely authorization of testing and medications.
Work with physicians, nurses, and other healthcare professionals to develop and implement individualized plans of care.
Identify eligible patients and enroll them in Chronic Care Management to support ER avoidance.
Coordinate care with the triage team and APP for patients experiencing acute symptoms.
Serve as a liaison between patients and the healthcare team, addressing concerns and patient needs promptly.
Educate patients about their healthcare needs so they can participate in their treatment plans.
Maintain accurate, up-to-date patient records and document interactions, care time, and outcomes in compliance with health regulations.