Clinical Care Navigator

UHS•Doylestown, PA

1d•Onsite

About The Position

Foundations Behavioral Health in Doylestown, PA is hiring a full-time Clinical Care Navigator (Discharge Coordinator/Case Manager/Social Worker) to join our multi-disciplinary team within our inpatient hospital program. The inpatient program provides 24-hour care to patients ages 5 to 21 diagnosed with an autism spectrum disorder (ASD), intellectual disability (IDD), and/or related neurodevelopmental disorder who are experiencing a behavioral health crisis. The goal of treatment is to stabilize symptoms and connect patients to the necessary services to support stability outside of the hospital setting. The Clinical Care Navigator plays an integral role in navigating the system of care, advocating for the needs of patients and families and identifying resources available and securing recommended services. Foundations Behavioral Health provides innovative behavioral health and academic services to children, adolescents and young adults working through a wide range of mental or behavioral health issues, such as depression, anxiety, and autism spectrum disorders. In collaboration with families, community supports and other providers, Foundations incorporates evidence-based, culturally responsive, and individualized treatment interventions within a nurturing, therapeutic environment.

Requirements

Bachelor’s degree required (Master’s degree preferred) in a Social Service or related field of study.
Two years’ experience in psychiatric setting and/or managed care setting strongly preferred, with adolescent or child population and demonstrated case-management background preferred.
Must have strong computer skills and excellent interpersonal skills in order to interface effectively and efficiently with all departments, families, and outside agencies.
Must have a willingness to engage in the important and meaningful work of supporting individuals and their families as they navigate through the complex ASD landscape.

Responsibilities

Provides support to caregivers in securing high quality aftercare following discharge from acute hospitalization.
Ensures submission of complete and accurate discharge and where indicated, funding packets in a timely manner.
Coordinates, attends and facilitates ongoing ITM’s and discharge-planning meetings as required.
Supports coordination with families, schools, community agencies, referral sources, and payors.
Aids communication between members of the treatment team including families.
Creatively troubleshoots roadblocks to offering individualized, high quality clinical care options for our clients.
Advocates for access to discharge resources and level of care as needed.
Assists client/families in the grievance process for any denials of service.
Provide productivity reports as needed.