Clinical Care Manager (RN)

Volunteers of AmericaDurham, NC
Onsite

About The Position

The Clinic Manager, under the supervision of the Director of Clinical Services, oversees and manages the overall clinical effectiveness of Senior Community Care (SCC) clinical services to ensure the efficiency, consistency, continuity, and quality of care provided to program participants. Is accountable for meeting organizational and participant outcomes and utilization goals. Provides oversight of the overall effectiveness of clinical care provided to SCC participants across all care settings and is responsible for meeting defined organizational participant outcomes, utilization, and quality goals. Provides oversight, management, and coordination of the consistency and quality of the twenty-four (24) hour care provided to program participants across all care settings. Provides oversight, management, and direction of the overall operational effectiveness of PACE clinics and is responsible for effective and efficient operational systems, processes, and workflows in compliance with applicable regulations and organizational policies to meet participant care needs and organizational objectives. This includes, but is not limited to, staffing schedules, inventory management and procurement, policies and procedures, clinical workflows, etc. Provides direct supervision and support of the Nursing Staff, Triage Nurse, Clinic Support Staff, and Medication Department Staff. Develop and manage the overall clinic schedule for nurses and clinic support staff, including the on-call schedule. Participates in the nursing on-call schedule. Manage inventory of clinic supplies, coordinating with the clinic secretary for supply procurement.

Requirements

  • Proven experience leading a team of professionals
  • A minimum of one year’s experience in working with the frail or elderly population.
  • Unencumbered license as a Registered Nurse (RN) in the State employed required.
  • Must have a valid driver’s license, proof of insurance and have means of transportation.
  • Must have medical clearance for communicable diseases and up-to-date immunizations before having direct participant contact.

Nice To Haves

  • Associate Degree in Nursing (RN), Bachelor’s Degree from an accredited school in nursing preferred.

Responsibilities

  • Oversees and manages the overall clinical effectiveness of Senior Community Care (SCC) clinical services.
  • Ensures the efficiency, consistency, continuity, and quality of care provided to program participants.
  • Accountable for meeting organizational and participant outcomes and utilization goals.
  • Provides oversight, management, and coordination of the consistency and quality of the twenty-four (24) hour care provided to program participants across all care settings.
  • Provides oversight, management, and direction of the overall operational effectiveness of PACE clinics.
  • Responsible for effective and efficient operational systems, processes, and workflows in compliance with applicable regulations and organizational policies.
  • Manages staffing schedules, inventory management and procurement, policies and procedures, and clinical workflows.
  • Provides direct supervision and support of the Nursing Staff, Triage Nurse, Clinic Support Staff, and Medication Department Staff.
  • Develops and manages the overall clinic schedule for nurses and clinic support staff, including the on-call schedule.
  • Participates in the nursing on-call schedule.
  • Manages inventory of clinic supplies, coordinating with the clinic secretary for supply procurement.

Benefits

  • 403(b) Retirement Plan
  • Career scholarships
  • Quality training, continuing career education and leadership programs
  • Medical, Dental and Vision Insurance
  • Paid Time Off (Vacation, Holiday & Sick Days)
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