Clinical Care Coordinator

Inspīr Senior Living • Washington, DC

2d • $19 - $22 • Onsite

About The Position

Maplewood Senior Living is a leading operator of premier senior living communities across 5 states and Washington, D.C., featuring two distinguished brands: Maplewood and Inspīr. Known nationally for innovation in the senior living space, Maplewood is a growing company dedicated to excellence in care, offering personalized and thoughtful services in independent living, assisted living and memory care. Our success is built on a foundation of personalized, compassionate care and communities designed to enrich the quality of life for our residents. We foster a dynamic and supportive work environment that empowers our teams to excel, inspire, and make a meaningful impact every day. If you are a passionate about driving growth and innovation in senior living, Maplewood offers the opportunity to be part of a forward-thinking organization that values your expertise. Join us and help shape the future of senior living!

Requirements

• High School Diploma or Equivalent required
• Experience working in a medical office or clinical setting preferred
• Medical Assistant, Nursing assistant or Home Health Aide certification preferred
• Experience working with seniors
• Ability to maintain positive working relationships with residents, their families, peers and other staff members
• Excellent computer skills required with comprehensive and solid knowledge of MS Office and familiarity with electronic health records
• Highly organized with efficient time management
• Exceptional communication and customer service skill
• Must be able to effectively communicate in English in all formats
• Able to perform tasks which may be physically demanding such as pushing, bending and lifting
• Be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
• Work well in stressful, high-pressure situations and be able to maintain composure and objectivity
• Be effective at listening to, understanding, and clarifying the concerns and issues raised by residents and guests
• Able to maintain positive working relationships with residents, their families, peers and other staff members
• Must be authorized to legally work in the United States
• Criminal background check required

Nice To Haves

• Experience working in a medical office or clinical setting
• Medical Assistant, Nursing assistant or Home Health Aide certification

Responsibilities

• Ensures the Resident Care Department has necessary office and clinical supplies for daily operations
• Triages inbound phone calls and office traffic to the appropriate staff members
• Develops staffing schedule in conjunction with Nursing Leadership and inputs into business systems
• Assembles resident records for new move-ins and maintains on-going compliance
• Schedules care staff orientation and training programs and assists with preparing training documents and presentations
• Prints staff assignment sheets
• Schedules meetings, including staff and family meetings (vendors and community care partners)
• Assists with scheduling and coordinating resident appointments
• Manages supplies including ordering for residents and Resident Care department
• Assists in interviewing and hiring process for care staff: reviews applications, schedules phone screens, coordinates interview, sets up shadowing, obtains references, assembles paperwork and completes Employee Status Change Form, etc.
• Assists with emergency pendant monitoring and functioning daily
• Supports payroll with the daily reviewing of timesheets and entering missed punch forms/vacation requests
• Supports management by consolidating time and attendance data
• Other duties as assigned and/or needed

Benefits

• Competitive wages
• Flexible shifts
• Growth opportunities
• Bonus & incentive programs
• Competitive Benefits Package: including medical, dental, vision, 401K match, company paid time-off, life insurance policy, insurance deductibles and voluntary Aflac insurance for our full-time employees.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED