Clinical Care Coordinator

MedAmerica•Davenport, IA

3h•$25 - $32•Remote

About The Position

As a Clinical Care Coordinator, you play a vital role in our mission to improve lives. The Clinical Care Coordinator is responsible for assisting patients with obtaining services in a timely manner and assuring efficient coordination of patient care. This position administers and coordinates referrals and service authorization process, rooming duties and performs other clinic front desk activities. At Vituity we know the impact you can have. Join the Vituity Team. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done. Vituity Locations: Vituity has opportunities at 890 practices across the country, serving 14.5 million patients a year. With Vituity, if you ever need to move, you can take your job with you.

Requirements

High school diploma or GED Required.
Current BLS/CPR certification if required by the assigned practice location.
Strong writing skills; legibility and spelling proficiency required.
Solid computer skills; experience with EMR is a plus.
Quick and accurate typing speed.
Professional demeanor with strong interpersonal and communication skills
Excellent organizational skills.
Knowledge of facility and OSHA safety rules and procedures
Knowledge of HIPAA regulations
Knowledge of Privacy Policies regarding Protected Health Information (PHI) and Health Insurance Portability and Accountability Act (HIPAA) as set forth in the Privacy Policy Manual.

Nice To Haves

Pre-med or nursing related courses (upper division Anatomy or Physiology is a plus) preferred.
Knowledge of medical terminology preferred.
Experience with Electronic Medical Records (EMR) preferred.

Responsibilities

Facilitate patient flow in the department
Assist with calling patient families
Assist with calls to clinics and other hospital facilities
Assist with taking messages and directing message to appropriate person in the department
Walk service dogs
Respond to nurse call lights and inform the appropriate staff of patient’s needs
Provide comfort items to patient (water, blankets, etc.)
Stock non-medication supplies in the department
Assemble urine collection kits
Organize nutritional supplies, linen carts, equipment and utility rooms
Organize equipment and utility rooms, notify staff of any faulty equipment
Assist with cleaning rooms after each patient is discharged
Retrieve wheelchairs and return to appropriate locations
Provide wheelchair assistance
Transport specimens to lab if needed
Call lab/radiology to inquire about lab results.
Communicate with RN regarding patients ready for DC, that all results are completed and patient ready for re-evaluation
Notify RN of inpatient bed assignment and assist with getting patient ready for transport
Assist with patient transport.
Weigh patients.
Take patient vital signs.
Reconnect patients to telemetry monitoring and pulse ox.
Patient sitter.

Benefits

Superior health plan options
Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%25 plus discretionary profit-sharing contributions (eligible January following 18 months of service)
Outstanding Paid Time Off: Start at 4 weeks’ PTO, Paid holidays, Sabbatical
Student Loan Refinancing Discounts
Professional and Career Development Program
EAP and travel assistance included
Wellness program
Commuter Benefits Program
Purpose-driven culture focused on improving the lives of our patients, communities, and employees