Clinical Care Assistant Coordinator (Hub C3A) 0700-1930, Full Time

Mary Washington Healthcare•Fredericksburg, VA

5d•$18 - $23•Onsite

About The Position

The Hub Clinical Care Coordinator Assistant (Hub C3A) is responsible for providing non-clinical administrative support for the Hub and Care Coordination team. The position supports processes of the Hub Transfer Center to ensure timely admission and/or transfer of patients. The Hub C3A works collaboratively with all members of the healthcare team to support the organization’s throughput and efficiency performance goals.

Requirements

High school graduate or equivalent
Computer skills relevant to the position (i.e., Microsoft Office applications)
Able to articulate information clearly through both written and verbal communication
Able to work collaboratively as a member of a team
Able to manage time, multiple priorities, and resources to achieve goals
Constant (67-100% of workday) sitting and use of arms and hands
Occasional (0-33% of workday) standing, walking, bending, squatting
Ability to lift, push, and pull up to 10 lbs.
Auditory and visual skills
Possesses critical thinking and analytical skills.
Ability to multi-task.
Ability to communicate effectively and collaborate with a multi-disciplinary team.

Nice To Haves

Experience with patient registration or case management duties strongly preferred
Knowledge of medical terminology
Certified Revenue Cycle Specialist (CRCS) certification

Responsibilities

Presents a positive departmental and organizational image, as well as a commitment to departmental goals, objectives, policies, standards, and procedures.
Processes required documentation for patient transfers to post-acute care settings to facilitate timely discharges to include, but not limited to: photocopies, faxes and/or electronical submission of required medical record information, and transportation services paperwork.
Responds to inquiries received from post-acute care providers, adult protective services, patients, and families, and directs them to the appropriate staff member.
Provides direct support for the Medicare Appeal Process.
Monitors Care Coordination task list and completes activities assigned on task list, including but not limited to transportation of patients via appropriate resources.
Communicates operational activities to leadership on a regular and timely basis and identifies and participates in performance improvement activities as needed.
Performs other duties as assigned.