Clinical Associate 2nd Shift 2:45P-11:15P

Cumberland Heights Foundation • Nashville, TN

1d • Onsite

About The Position

Cumberland Heights is seeking a Clinical Associate to join their team. This role supports the mission of transforming lives, giving hope, and healing to those affected by alcohol or drug addiction. The Clinical Associate assists counseling staff in providing direct and indirect services to patients, facilitating a safe and therapeutic environment, and helping patients engage in their treatment and recovery. The position involves supporting patients and families throughout the continuum of care, providing psycho-education, coordinating 12-step meetings, and managing the patient community therapeutically. The role also includes crisis intervention, documentation, and potentially patient transportation.

Requirements

• High school diploma or GED is required
• Intermediate computer skills including Microsoft (Outlook, Word and Excel)
• Ability to quickly learn and use various clinical software.
• Ability to problem-solve, analyze, and interpret information.
• Ability to adapt to changing circumstances and patient needs in a fast-paced environment.
• Ability to analyze complex situations and make crucial decisions while also knowing when consultation is needed.
• Ability to be open and culturally sensitive to a wide variety of patients’ experiences.
• Excellent written and oral communication skills with the ability to effectively speak, read and write in English.
• Ability to interact with patients and co-workers in a collaborative and courteous manner while providing guidance, instruction, and/or training.
• Ability to model/teach the 12 Step programs and philosophy.
• Reacts productively to change.
• Ability to deescalate a person in crisis in a calm and supportive manner; work calmly and professionally in stressful situations and ally with people in crisis.
• Ability to present to hostile or disinterested groups.
• If recovering, eighteen months of verifiable abstinence required

Nice To Haves

• Bachelor’s degree preferred
• One (1) year experience in addictions treatment preferred
• CPRS certification is preferred but not required.
• Valid Tennessee Driver’s License preferred (may use company van to transport patients)
• active participation in a twelve-step program preferred.

Responsibilities

• Provides information, including formal and informal orientation, to patients or family members regarding clinical programs and services including content, schedules, guidelines, etc.
• Helps to create a welcoming, safe and healing environment is maintained for each patient and family throughout the continuum of care.
• Assists counseling staff with assessment, both initial and ongoing, by data collection and direct observation of the patient and/or family within the therapeutic milieu.
• Assists in performing luggage and personal property searches.
• Provides addiction and recovery related psycho-education to individuals, groups, and families as assigned, as well as facilitating and/or coordinating community groups, in-house and outside 12 step meetings, and 12 Step discussion/study groups.
• Transports patients to 12 Step meetings and/or other therapeutic recreation activities as assigned, operating company vehicles within the guidelines of the Fleet Management Safety Program.
• Assists Activities Services staff members with recreation, art, music, and adventure based therapies as assigned.
• Manages the patient community as a therapeutic milieu, holding patients and families accountable for behavior consistent with community guidelines and recovery.
• Intervenes in clinical and community crises in such a manner as to use crises for therapeutic value.
• Assists in de-escalation and management of crises, including performing CPR and First Aid as needed
• Participates in team meetings, treatment plan reviews, staff meetings, and quality management teams, as assigned
• Documents pertinent clinical information into the electronic patient record.
• May assist in providing transportation for admitting and existing patients.
• Recommends ways to improve the quality and delivery of services.
• Ensures proper handling and distribution of company funds.
• Maintains confidentiality of company and patient information.
• Reacts productively to change.
• Performs other duties as assigned.

Benefits

• Medical, Dental and Vision effective 1st day of month following 28 days of employment
• Employer Contribution for Health Saving Account or Health Reimbursement Account
• 401K with Company match and eligibility after 90 days of employment
• Paid Time Off (PTO) accrual beginning day (1) one and up to 20 days of PTO the first year

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED