About The Position

The Clinical Associate performs direct and indirect patient care activities under the supervision of a registered professional nurse. The role assists in providing high-quality, cost-effective care through delegated tasks and proactively interacts with patients, families, and other customers to support a family-centered experience. This position is in the Children's Hospital Resource Pool, with a varied shift schedule that may include days, nights, weekends, and holidays. Listed shift times are 7 a.m.–7 p.m. and 7 p.m.–7 a.m.; scheduled weekly hours are 12.

Requirements

  • High school diploma or equivalent.
  • Obtain Basic Life Support or HeartSaver First Aid certification within 30 days of hire.
  • Demonstrate competency in using Safe Patient Handling equipment.
  • Excellent communication skills and a strong customer-service orientation.
  • Ability to handle multiple simultaneous demands.
  • Good time-management skills.
  • Ability to perform heavy/hard work involving strength or stamina, lifting, moving, stooping, reaching, standing, and walking; handle materials and equipment weighing up to 50 pounds and push or pull carts weighing up to 200 pounds.
  • Ability to sit, walk, or stand for prolonged periods.
  • Use lift equipment and/or other patient-handling aids for transfers, lifts, and repositioning as indicated by the patient's profile and applicable algorithms.

Nice To Haves

  • Prior patient care experience.

Responsibilities

  • Provide basic physical care as directed by a registered nurse to promote patient comfort.
  • Assist assigned patients with activities of daily living in a timely manner, including making assigned beds.
  • Transport patients safely to tests and procedures in accordance with the Safe Patient Handling Policy and escort patients for discharge.
  • Transport specimens and other items throughout the facility.
  • Perform assigned tests, such as glucose monitoring and urine and stool testing, and maintain quality-control tests and logs according to department policy. CNAs on the Subacute Unit may not perform glucose monitoring.
  • Perform routine phlebotomy, excluding line draws, in departments designated by management.
  • Obtain and record assigned patient temperatures, pulse rates, respiratory rates, blood pressures, intake and output, weights, and abdominal girths according to department policy.
  • Set up equipment needed to administer oxygen and encourage use of incentive spirometers according to respiratory care procedures.
  • Observe patient concerns or changes in condition and immediately report them to a registered nurse.
  • Prepare patients for examinations and diagnostic procedures according to department procedures.
  • Assist physicians and registered nurses with examinations and procedures.
  • Assist with basic rehabilitation and physical therapy activities, including active and passive range of motion and ambulation.
  • Communicate nutrition concerns to the registered nurse, including poor appetite or a patient's stated lack of understanding about diet changes.
  • Provide total care within scope of practice, including vital signs and activities of daily living, when assigned sitter or constant-visual responsibilities.
  • Maintain a clean and safe environment to help prevent or control infections and protect patients, visitors, and employees.
  • Clean assigned unit equipment according to department procedures and promptly report necessary equipment repairs to appropriate personnel.
  • Assist with routine unit operations as directed or needed to support communication and unit functioning.
  • Answer the telephone courteously and promptly, identifying self and unit.
  • Answer patient call bells courteously and relay messages to appropriate personnel.
  • Relay accurate telephone, visitor, and patient messages promptly to appropriate persons.
  • Complete errands promptly as requested.
  • May have limited access to medications as unlicensed assistive personnel, including transporting non-controlled substances at the request of a licensed care provider.
  • Remove out-of-date items.
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