About The Position

The Clinical Associate - Cardiovascular Arterial position is responsible for supporting CV-A products through the education of current and potential customers. This role provides clinical education and technical support to ensure world-class service. Key responsibilities include case coverage, follow-up, support, troubleshooting, customer service, and education for CV-A products. The position also supports the sales strategy by converting and growing business, and assists the Sales employee with increasing sales and market share within the assigned territory.

Requirements

  • Bachelor’s Level of Degree in the related field of study preferred.
  • Clinical work experience in Cardiology within the medical device and/or pharmaceutical industry preferred (clinical, sales).
  • Equivalent work related experience acceptable in lieu of degree.
  • 3 years of demonstrated experience in a clinical or sales setting in interventional radiology, cardiac catheterization lab or surgery preferred.
  • Must be able to work flexible hours and travel when needed.
  • Must have technical aptitude; be able to discuss & explain complex technical product information.
  • Effective communication skills, including ability to interact with medical staff, Sales, Marketing and other internal teams.
  • Effective teaching skills with ability to translate complex instructions clearly.
  • Ability to work with precision, accuracy, and high attention to detail.
  • Ability to analyze and recommend changes to training documents.
  • Ability to construct an effective training program.
  • Proficient in Microsoft Office.
  • Exceptional interpersonal skills.
  • Strong organizational skills.
  • Strong communication skills (written and verbal).
  • Ability to effectively communicate both internally and externally.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Work safely and follow all OSHA regulations and company safety policies and procedures.
  • For all on-the-job injuries or accidents, must notify manager/supervisor immediately.
  • Exposure to office environment and medical facilities.
  • Ability to frequently lift and/or move up to 15lbs.
  • Ability to occasionally lift and/or move up to 50lbs.
  • Ability to regularly sit or stand for extended periods of time.

Nice To Haves

  • RCIS, RT, RN, PA, CCP, RA, ARNP or similar credentialing certifications preferred.

Responsibilities

  • Maintain current knowledge about assigned products and services as well as competitive products and disease states.
  • Attend internal/external education meetings and read appropriate professional journals to maintain and enhance skills and clinical competency.
  • Provide availability for assignments providing clinical support and training for CV-A products.
  • Stay current on the latest clinical data relating to all of CV-A products.
  • Educate the Sales Team on all of the current clinical data and new developments regarding CV-A products, including how these developments can provide clinical benefits and patient safety.
  • Show clinical differences and patient outcomes between CV-A products and competitive products.
  • Support Regional sales strategy; work with sales manager to execute and achieve business plans.
  • Build meaningful partnerships with KOLs (Key Opinion Leaders) and other high-volume Interventional Cardiologist, Vascular Surgeon, and Interventional Radiologists in target accounts.
  • Educate and train physicians, hospital personnel and office staff on technical matters relating to products and therapies through one-on-one sessions, in-service education programs, seminars, and/or outside symposiums.
  • In certain instances, may be engaged in basic market development activities depending upon the needs of the assigned geography.
  • May perform other duties as assigned.
  • Build Quality into all aspects of their work by maintaining compliance to all quality requirements.
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