Weekends - Huntersville OUC

OrthoCarolina•Huntersville, NC

33d•Onsite

About The Position

The Clinical Assistant provides and coordinates orthopedic patient care at the Huntersville Orthopedic Urgent Care, performing routine office procedures and testing, participating in patient teaching, completing telephone triage, and assisting a physician or mid-level provider in delivering patient care. The position also provides clinical and administrative support to help ensure high-quality, compassionate care. The Clinical Assistant greets and escorts patients to exam rooms; records medical and surgical histories, vital signs, medications, and allergies in the EPIC electronic health record; and assists with examinations, treatments, and in-office procedures. Duties may include removing sutures or staples, assisting with casting and bracing and injections, and cleaning and sterilizing rooms and equipment after each encounter. The role educates patients before minor procedures in accordance with physician instructions and may handle administrative tasks such as ordering supplies, stocking rooms, responding to patient messages and prescription refill requests, filing documents, and monitoring EHR work queues. This is a PRN, part-time position at the Huntersville Orthopedic Urgent Care. The stated schedule is Sunday from 10:00 a.m. to 2:00 p.m. and Monday from 5:30 p.m. to 9:00 p.m., with opportunities to work additional shifts as needed. Travel to other OrthoCarolina locations may be required.

Requirements

Graduate of an accredited medical assistant, athletic training, or nursing program, or have experience plus certification.
Certification is required.
CMA/RMA certification or registration must be through an accepted national organization: AAMA, NHA, ARMA, AMT, or AMCA.
EMTs must hold Emergency Medical Technician certification; national certification is accepted subject to the stated state-certification requirements at recertification.
ATCs must be board certified as an Athletic Trainer.
Knowledge of the EPIC electronic medical record system.
Ability to triage patient telephone calls, gather pertinent facts, assess patient health status, and act as a liaison between patients and providers.
Ability to clearly and effectively educate patients, families, and staff about care needs related to orthopedic problems.
Clear and effective communication skills.

Nice To Haves

New graduates are welcome.

Responsibilities

Update clinical notes in electronic medical systems.
Complete telephone triage, including gathering relevant facts and coordinating communication between patients and providers.
Perform routine office procedures and testing.
Assist with casting and bracing, examinations, treatments, injections, and suture or staple removal.
Provide patient education, including instruction before minor procedures as directed by a physician.
Greet and escort patients to exam rooms and record histories, vital signs, medications, and allergies in EPIC.
Clean and sterilize rooms and equipment after patient encounters.
Respond to patient messages and prescription refill requests.
Order supplies, stock rooms, file documents, and monitor work queues in the EHR.
Communicate effectively and collaborate with physicians, mid-level providers, patients, families, and co-workers.