EMT)- Foot & Ankle

OrthoCarolina•Charlotte, NC

3d•Onsite

About The Position

Responsible for providing and coordinating orthopedic patient care which includes performing routine office procedures and testing, participating in patient teaching, completing triage which includes the delivery, management and coordination of telephone live calls and Voice Mail; Tasks; Fax etc. Communicating effectively with others and assisting the physician/mid-level provider in the delivery of patient care. At OrthoCarolina, our team is our greatest asset and the foundation of our success. We are a diverse group of individuals, accountable to each other to uphold the standards of excellence and promote an environment of teamwork throughout the organization. OrthoCarolina has 43 unique care locations with over 1300 professionals who share a common goal to make lives better. We are looking for a full-time Clinical Assistant in our Foot & Ankle location. The schedule is Monday – Friday, 8a-5p. The Clinical Assistant is responsible for providing and coordinating orthopedic patient care which includes performing routine office procedures and testing, participating in patient teaching, communicating effectively with others, and partnering with the physician/mid-level provider in the delivery of patient care.

Requirements

Graduate of an accredited program for medical assistants, athletic training, or nursing.
Experience plus certification.
Certification is required.
CMA/RMA must be registered/certified through one of the following national organizations: American Association of Medical Assistants (AAMA), National HealthCareer Association (NHA), American Registry of Medical Assistants (ARMA), American Medical Technologists (AMT), or American Medical Certification Association (AMCA)
EMTs will need Emergency Medical Technician certification.
National Certification is accepted, following guidelines set forth by the National board that State certification is required upon recertification.
ATCs will need to be board certified as Athletic Trainer
New graduates are welcome
Knowledge of EMR (Epic)
Ability to triage patient telephone calls.
Ability to clearly and effectively educate patients, families and staff regarding the full scope of patient care needs related to the care of patients with orthopedic problems.
Communicate effectively and clearly.
Respond well to questions with patients, physicians/ mid-level providers and co-workers.

Nice To Haves

Travel to other OC locations may be required.

Responsibilities

Updating clinical notes in electronic medical systems
Completing phone triage
Casting and bracing
Performing routine office procedures
Providing patient education
Collaborating with and providing clinical and administrative support to the healthcare practitioner to ensure the delivery of high quality, compassionate patient care.
Greeting patients as they escort them to the exam room.
Obtaining and documenting past medical/surgical histories, vitals, patient medications and allergies in the EHR system (EPIC).
Assisting the practitioner with patient examinations, treatments, and in-office procedures, in addition to cleaning and sterilizing rooms and equipment after each encounter.
Suture/staple removal
Assisting with casting/bracing
Assisting with injections.
Educating patients through booklets/instruction sheets prior to minor procedures in accordance with physician instruction.
Orchestrating administrative duties which may include ordering supplies, stocking rooms, responding to patient messages, prescription refill requests, filing documents, and monitoring work queues in the EHR system.