Clinical Assistant

PACE Southeast Michigan•Burt Township, MI

3d•Onsite

About The Position

Under the supervision of the Primary Care Provider, Registered Nurse, or Licensed Practical Nurse, the Clinic Assistant (CA) may perform participant care and support services within the clinic at PACE SEMI. The CA will act only within the scope of his/her authority to practice.

Requirements

High school diploma or equivalent
Excellent Customer service skills
Proficient in computer skills- Microsoft Office
BLS
Maintains annual competencies and required trainings
Adheres to policies, procedures, and PACE values

Nice To Haves

Prior experience or education working with geriatric population is helpful or preferred

Responsibilities

Greet and check-in participants for clinic appointments, including those from ancillary services
Coordinates and escorts participant throughout center to designated area at appropriate scheduled times.
Uses proper participant handling techniques including the use of assistant devices (ie- cane, walker, wheelchair, etc)
Collaborates and communicates with clinic staff, transportation, and Day Health Center team re: cancellations, delays, and potential changes to appointments through verbal and electronic means
Answer phone, takes messages, and directs calls.
Copy, fax, and file documents.
Prints documents from electronic medical record
Schedules appointments for participants within electronic medical record
Provides appointment reminder calls
Collaborates and communicates with transportation for transport of participant to and from clinic appointment
Observes and reports information to primary care provider and/or nurse
Obtain and document vital signs, including height and weight
Assist with dressing and toileting
Cleans and stocks treatment area
Manages clean and dirty linen
Performs other duties as assigned