Clinical Assistant

Minnesota Eye Consultants • Bloomington, MN

5d • Onsite

About The Position

Minnesota Eye Consultants (MEC) is seeking a full-time Clinical Assistant for their Bloomington location. This role is crucial for managing and coordinating the assigned Doctor of Ophthalmology’s (MD) practice, ensuring successful clinic and surgery days while meeting established metrics. The Clinical Assistant will assist with the facilitation of surgeries, procedures, and scheduling of return appointments. They will also be responsible for documenting patient exams in the Electronic Health Record (EHR) as directed by the provider, delegating tasks to the Patient Coordinator (PC), and partnering with management to ensure efficient clinic flow and high-quality patient care. The starting pay for this position is $23.00-$25.00 per hour.

Requirements

• At least three years related experience in a medical office or equivalent education required.
• Previous experience with EHR systems and ophthalmology/optometry experience highly preferred.
• Bilingual a plus.

Responsibilities

• Manage assigned MD’s clinic/laser/surgical schedules to ensure proper flow of appointments and procedures.
• Monitor encounter volumes, access, and schedule density to ensure providers are on target for budget.
• Serve as the point of contact to manage visitor requests for providers, including necessary correspondence.
• Document patient exam in EHR, scribing all elements of the patient exam including contact lens template, procedure orders, e-prescribing medications and scheduling return to clinic appointment(s).
• Ensure that coding is complete and charges are captured at the end of the visit.
• Review all chart notes and correspondence daily for accuracy and completeness.
• Ensure chart documentation meets ICD-10 requirements and referring providers receive proper correspondence and follow up.
• Ensure all notes are signed by provider within acceptable timeframe.
• Execute special documentation, letters, and other requests with the transcription service.
• Schedule clinic appointments and surgery, including overbooks and other complex scheduling needs, and/or enter recalls in Electronic Practice Management (EPM) as ordered by the MD, including referrals to outside providers.
• Manage schedule requests for urgent appointments and external provider requests.
• Ensure resolution of all patient issues and tasks, specifically resolving complex issues and delegating others to PC.
• Respond to patient inquiries and document concerns in feedback system.
• Ensure all patient issues are addressed within one business day.
• Counsel/educate patient and family as needed, including the creation of medication grids.
• Run EHR reports at end of clinic and ensure completion of patient documents including but not limited to FMLA, DMV, and disability.
• Complete lens calculations and order implants and/or other items required for surgery, such as medications (compounded or otherwise) and unique surgical supplies and confirm tissue orders.
• Dispense medication and/or over the counter product samples as directed.
• Obtain patient signature on consent documents for in lane procedures.
• Administer medication during visit and assist in minor clinic procedures.
• Print and dispense glasses and/or contact lens prescriptions as directed.
• Set up exam rooms and treatment rooms for procedures per MD preference.
• Ensure exam rooms are continuously stocked with appropriate supplies, cleaned between patients and again at the end of each work day, as well as to assist in maintaining public spaces for professional appearance.
• Partner with MD to prepare culture documents, ensure proper storage of specimens, contact lab for pickup, and ensure specimen is in the lockbox for pick up.
• Facilitate new programs, such as procedures, new technology, and drugs, as necessary.
• Manage vendor relationships for those MDs with such arrangements.
• Other duties as assigned.

Benefits

• Health Insurance (medical, dental, vision, HSA)
• Paid Time Off (PTO)
• Holiday Pay
• 401K Retirement Savings Plan
• Accident, Hospital Indemnity, Critical Illness, Life/AD&D, Disability, Commuter, Dependent Care, Adoption & Surrogate, Pet Insurance
• Employee Assistance Program
• Employee Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed