Clinical Assistant

Fond du Lac Band of Lake Superior Chippewa•Duluth, MN

9h•Onsite

About The Position

The Clinical Assistant will greet each patient, obtain chief complaint, vital signs, and prepare the patient for examination. This role involves charting all information following proper procedures, informing the appropriate provider when a patient is ready, and assisting primary providers as requested. The Clinical Assistant will maintain optimum patient flow by ensuring timely preparation of patients and alerting providers to any issues. They will perform clinical tasks under the direction of a provider, such as therapeutic injections, wound care/dressing changes, administering prescribed medication, and assisting in clinical procedures. Additional duties include performing EKGs, hearing and vision tests, diabetic foot exams, ear lavages, and other requested tasks. The role also requires managing and maintaining adequate supply inventory, cleaning and replenishing exam room supplies, and cleaning and sterilizing instruments. The Clinical Assistant will assist the Laboratory Technologist as needed, obtain patient charts, and make appointments for referrals. Serving on CQI committees, maintaining professional work attire, attending mandatory trainings, and ensuring confidentiality of records are also key aspects of this position. The role demands a responsive and professional demeanor, representing the Fond du Lac Band of Lake Superior Chippewa positively in the community and maintaining proper attendance and a clean work area. Flexibility and willingness to assume additional responsibilities as assigned by management are expected.

Requirements

No Driver's License Required.
Graduate of Medical Assistant, EMT, or LPN training program is required.
Current licensure as LPN or certification as an Emergency Medical Technician (EMT) or Medical Assistant (MA) is required and must be maintained for the duration of employment.
Basic Life Support (BLS) for Health Care Providers is required and must be maintained throughout employment.
Knowledge of computer applications to include word processing, data bases and/or data entry, Spreadsheets, and Microsoft Outlook is required.
Ability to communicate effectively orally and in writing is required.
Ability to work independently and establish priorities is required.
Attention to detail and accuracy is required.
Ability to establish professional and harmonious working relationships on all projects and with all parties involved.
Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation’s Personnel Policies.
Subject to pre-employment and annual background checks.
Subject to immunization review and submitted proof of required vaccinations.

Nice To Haves

One-year experience in a clinic setting is preferred.
Knowledge of Native American communities, culture, customs, and beliefs is preferred.
Experience working with Native Americans clients, communities and is able to demonstrate cultural sensitivity is preferred.

Responsibilities

Greet each patient, obtain chief complaint, vital signs, and prepare patient for exam.
Chart all information following proper charting procedures.
Inform appropriate provider when patient is ready to be seen.
Assist primary providers as requested.
Maintain optimum patient flow by ensuring that patients are prepared in a timely manner.
Alert providers to any problems.
Perform clinical tasks under direction of provider such as therapeutic injections, wound care/dressing changes, administrating prescribed medication following medication administration safeguards and assisting in clinical procedures.
Perform EKG’s, hearing and vision tests, diabetic foot exams, ear lavages, and any other tasks as requested.
Use and maintain an adequate supply inventory.
Maintain exam room supplies according to established minimum inventory.
Clean and replenish supplies in all rooms at the start of each clinic day, between patient visits, and/or at the end of the day.
Clean and sterilize all instruments after each use.
Maintain sterilizer and do routine quality control.
Keep track of expiration dates of sterilized equipment and re-sterilize as needed.
Assist the Laboratory Technologist as needed.
Obtain patient charts when requested by primary providers and when a call is waiting concerning a specific patient.
Make appointments for referrals, primary provider will supply a completed referral form.
Call the appropriate clinic/hospital and make the appointment.
Inform the patient of same and ensure that the patient has his/her copy of the referral form.
Serve on CQI committees as assigned.
Appropriate/Professional work attire is required.
Must attend all mandatory department trainings.
Ensures confidentiality of financial records and all records for employees and/or clients.
Displays a responsive and professional manner in promptly responding to all requests, complaints, and problems.
Recognizes that each employee is a representative of the Fond du Lac Band of Lake Superior Chippewa and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of all others, including visitors and co-workers.
Represents the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community.
Required to maintain proper attendance including reporting to work on time in accordance with applicable policies.
Maintains a clean and organized work area.
Due to changes and modifications in the job from time to time, employees are required to be flexible and assume other responsibilities assigned by management as deemed necessary.