Clinical Assistant (Gap Year Opportunity) – Gain Direct Patient Care Experience

OrthoCarolina•Charlotte, NC

41d•Onsite

About The Position

OrthoCarolina is hiring full-time Clinical Assistants for its Charlotte-area locations. This role provides and coordinates orthopedic patient care, performs routine office procedures and testing, participates in patient teaching, communicates with patients and colleagues, and partners with physicians and advanced practice providers in delivering care. It is presented as a gap-year opportunity for people seeking direct patient-care experience before applying to medical, physician assistant, or nursing school. Clinical Assistants support clinical workflows and administrative operations. They greet and escort patients to exam rooms; collect and document medical and surgical histories, vital signs, medications, and allergies in the Epic electronic health record; assist practitioners with examinations, treatments, and in-office procedures; and clean and sterilize rooms and equipment after encounters. Typical tasks include suture or staple removal, casting and bracing assistance, injection assistance, and patient education before minor procedures according to physician instructions. Administrative duties may include ordering supplies, stocking rooms, responding to patient messages and prescription refill requests, filing documents, and monitoring EHR work queues. Travel to other OrthoCarolina locations may be required. The stated schedule is Monday through Friday, 8 a.m. to 5 p.m. OrthoCarolina describes itself as having 43 care locations and more than 1,300 professionals. Employees are eligible for paid company holidays, wellness programs, and tuition reimbursement.

Requirements

Graduate of an accredited program for medical assistants, athletic training, or nursing, or relevant experience plus certification.
Certification is required.
CMA/RMA applicants must be registered or certified through AAMA, NHA, ARMA, AMT, or AMCA.
EMT applicants need Emergency Medical Technician certification; national certification is accepted, with state certification required upon recertification under the stated guidelines.
ATC applicants must be board-certified athletic trainers.
Ability to triage patient telephone calls, gather pertinent facts, assess patient health status, and act as a liaison between patient and provider.
Ability to clearly educate patients, families, and staff about patient-care needs related to orthopedic problems.
Effective and clear communication with patients, physicians or advanced practice providers, and coworkers.
Knowledge of EMR, specifically Epic.

Nice To Haves

New graduates are welcome.
Gap-year candidates preparing to apply to medical school, physician assistant school, or nursing school may find the role relevant.

Responsibilities

Update clinical notes in electronic medical systems.
Complete phone triage and relay pertinent information between patients and providers.
Perform casting and bracing and other routine office procedures and testing.
Provide patient education, including instruction before minor procedures as directed by a physician.
Collaborate with physicians, advanced practice providers, and coworkers to coordinate orthopedic patient care.
Greet patients and escort them to exam rooms.
Obtain and document medical and surgical histories, vital signs, medications, and allergies in Epic.
Assist practitioners with examinations, treatments, and in-office procedures, including suture or staple removal and injections.
Clean and sterilize rooms and equipment after each encounter.
Handle administrative duties such as ordering supplies, stocking rooms, responding to patient messages and prescription refill requests, filing documents, and monitoring EHR work queues.
Travel to other OrthoCarolina locations when required.