Rheumatology - Clinical Assistant - Full-Time

Murfreesboro Medical Clinic & SurgiCenter•Murfreesboro, TN

About The Position

The Clinical Assistant provides clinical and administrative support to healthcare providers to help deliver safe, efficient, patient-centered care. The role supports patient intake, clinical procedures, patient education, documentation, and care coordination while following organizational policies, regulatory requirements, and quality standards. The position is in the Rheumatology department at Murfreesboro Medical Clinic & SurgiCenter. Work is primarily performed in a clinical office setting and includes frequent communication with patients and staff, clinical equipment, and administrative workflows. The role may involve exposure to communicable diseases, bodily fluids, and chemical substances, as well as occasional stress from competing priorities. Physical activities include walking, bending, reaching, lifting up to 20 pounds, stooping, assisting patients, and prolonged sitting. Employment is contingent on successful completion of a background check and drug screening, and compliance with applicable health and immunization requirements. The position requires strict adherence to confidentiality and data privacy standards.

Requirements

Current CPR certification.
Strong customer service, communication, and patient engagement skills.
Knowledge of medical terminology, clinical procedures, and patient care practices.
Proficiency with EMR systems and standard computer applications.
Strong organizational skills and ability to prioritize multiple tasks in a fast-paced environment.
Ability to work collaboratively, maintain professionalism and confidentiality, and follow HIPAA, OSHA, and safety standards.

Nice To Haves

Completion of an accredited Medical Assistant program is preferred if equivalent healthcare training and experience are used instead.
One year of healthcare or clinical experience.

Responsibilities

Greet and assist patients in a courteous, professional, and compassionate manner.
Room patients and obtain and document vital signs, medical histories, and other relevant information in the EMR.
Prepare examination and procedure rooms, ensuring supplies and equipment are available and maintained.
Assist providers during examinations, treatments, and office-based procedures.
Enter physician-ordered laboratory, diagnostic imaging, and other clinical orders into the EMR.
Communicate provider instructions, patient education materials, test results, and follow-up information as directed.
Triage patient calls and messages, escalate urgent concerns appropriately, and support prescription refill workflows according to established protocols.
Maintain accurate clinical documentation and protect patient confidentiality in accordance with HIPAA requirements.
Clean, disinfect, and sterilize equipment and clinical areas in accordance with OSHA guidelines and infection control standards.
Support front office functions, including scheduling and patient check-in and check-out, as needed.
Collaborate with providers, patients, and team members to promote quality patient care and a positive patient experience.
Perform other duties as assigned to support the department and organization.