About The Position

The Clinical Assistant Nurse Manager (CANM) leads shift operations in the clinical setting to support high-quality care, an exceptional customer experience, and optimal patient flow. Working with the Department Nursing Operations Manager and Assistant Nursing Operations Manager, the CANM guides the team and supports collaboration while overseeing clinical operations, including patient care assignments, customer experience, productivity, and quality outcomes. The role is based on a Rapid Response Team serving patients with advanced illness or injury who need timely, intensive, complex care to stabilize and support their medical condition. These settings require lower caregiver-to-patient ratios and highly trained team members with advanced skills. The position is with the Rapid Response Team at Orlando Health Winnie Palmer Women & Babies Hospital, located on the downtown Orlando campus. The hospital provides specialized women’s and newborn care, including gynecological services, minimally invasive surgery, obstetrics, and care for high-risk pregnancies and births. Its Women’s GYN Unit provides skilled nursing care 24 hours a day, seven days a week, for patients including gynecological and oncological surgical or medical admissions, high-risk obstetrical admissions, antepartum patients up to 21 weeks and 6 days gestation, postpartum readmissions, and low-risk postpartum overflow.

Requirements

  • Current Registered Nurse licensure in Florida or under the Nurse Licensure Compact (NLC).
  • Current Basic Life Support (BLS) certification.
  • At least one year of experience as a Registered Nurse; acute care experience is preferred.
  • May require one or more certifications based on the assigned patient population: Advanced Cardiovascular Life Support (ACLS), Pediatric Advanced Life Support (PALS), Neonatal Resuscitation Program (NRP), or Trauma Nurse Core Course (TNCC).

Nice To Haves

  • Bachelor of Science in Nursing (BSN) degree.
  • Certification in the area of expertise.
  • Acute care setting experience.

Responsibilities

  • Serve as an exemplar of Orlando Health’s mission, vision, and values.
  • Participate in the shared leadership structure.
  • Manage staffing assignments for oncoming and off-going shifts based on patient acuity and team members’ skill sets.
  • Coordinate patient flow with Administrative Supervisors, Care Coordinators, and Discharge Planners to achieve expected outcomes.
  • Monitor patients’ overall status within the area of responsibility and closely monitor seriously ill patients.
  • Coordinate and/or participate in patient care delivery in compliance with physician orders and established policies, procedures, and standards of practice.
  • Serve as a resource for frontline team members and providers as appropriate.
  • Support clinical collaboration focused on expected patient length of stay.
  • Provide direct patient care as required to meet operational needs.
  • Conduct Nurse Leader rounds and investigate and respond to patient, family, and physician complaints to enhance the customer experience.
  • Participate in and/or lead safety huddles.
  • Promote change and problem-solving through communication and engagement.
  • Assess equipment needs and ensure staff have and can appropriately use equipment needed for patient care.
  • Support and sustain leader-driven initiatives.
  • Assist with retention strategies for new team members and foster a best-place-to-work environment.
  • Maintain a regulatory-ready environment of care.
  • Ensure appropriate staff allocation and adjustments, meal-break assignments, and team-member relief as indicated.
  • Use effective fiscal management skills and financial resources in decision-making.
  • Maintain reasonably regular and punctual attendance consistent with applicable policies and laws.
  • Maintain compliance with Orlando Health policies and procedures.
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